Enter finalized cash receipts and update accounts receivable ledger by customerAssist with closing the A/R sub ledger monthlyObtain and mail/email invoice copies for customers dailyProcess daily deposits for multiple domestic and international entitiesClosely manage customer collections issues and progress of resolutions to meet weekly targetsResearch and process customer claims of invoice paymentResearch and process chargebacks, returns, and shipment discrepanciesReconcile A/R accounts to the G/L and monthly bank statementsEstablish and implement a communication schedule (phone and email) with the customer base to proactively collect on outstanding balances and resolve issuesCall and/or mail correspondence to customers as necessary in order to update accounts and resolve issuesWeekly detailed reporting of aging status and issues/solutionsProvide other Oracle administrative support relevant to the A/R and credit areasProvide spreadsheet detail and analysis of key customer accounts, as requiredProvide research and support for annual audit requests, as required.Review current processes and workflows and make recommendations as needed to ensure more efficient and productive resultsInterface with customer service, sales organizations and senior level management in communicating and resolving issuesAssist AP/AR Manager with special projects, as required
