Job Overview:As an Assistant Community Manager, you will provide support to the Community Manager which includes assisting homeowners and other administrative duties to ensure wedeliver exceptional services and solutions that enhance the value of the property and the lifestyle of the residents.Compensation: $18+ per hourbased on experienceFirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.Your Responsibilities:
Perform general administrative tasks (service requests, architectural requests, tracking deposits, process payments)
Assist and follow up with homeowners, board members, and vendors
Answer and direct phone calls in a polite, friendly and professional manner
Be knowledgeable of governing documents, rules and regulations
Escalate issues as needed
Assist with meeting preparation
Assist in organizing community events and related materials
Conduct routine compliance inspections and track violations
Coordinate key fob set up and amenity access
Additional duties may be included as assigned
Skills and Qualifications:
Exceptional interpersonal skills resulting in strong working relationships
Strong organizational skills
Outstanding communication skills
Tremendous listener with the ability to diffuse tense situations
Ability to work collaboratively and cooperatively
Superb judgment and decision-making skills
Ability to prioritize and adjust to incoming demands
Proficient with MS Office suite
Education and Experience:
2+ Years of customer service experience required
High School diploma or equivalent preferred
HOA and/ or property management experience highly preferred
Physical Requirements:
Walk and move throughout the community common areas and facilities
Sit and stand for moderate periods of time
Sit at a desk using a computer in an office setting
Work Location : Pinnacle Canyon Condo Association; 7050 E Sunrise Drive, Tucson AZ 85750Work Hours: Typical hours are Monday – Friday, 8a – 5p with some evenings as needed.What We Offer:
11 company paid holidays
Paid volunteer time
Paid sick and vacation time
Medical, dental, vision
HSA and FSA
Company paid life insurance and Employee Assistance Plan
Supplemental life, disability, accident, critical illness, hospital indemnity
Identity theft, legal services
Pet insurance
401(k) with company match
About us:FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.Experience exceptional service with a fulfilling career in property management with FirstService Residential.To learn more about our company and culture, visithttps://www.fsresidential.com/arizona/Disclaimer:The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.
