JOB DESCRIPTIONJob SummaryAnalyses user information requirements including understanding the user experience in relation to company products. Defines strategy for effective communication. May provide feedback and suggestions to product development. Employs company brand standards and creates standards applicable to technical documentation. Writes and revises technical information about company products, such as operational, maintenance, or repair manuals. Duties include gathering and organizing technical information, preparing text and tools, and coordinating layout for print or electronic publication.KNOWLEDGE/SKILLS/ABILITIES
Creates and maintains policies and procedures, training manuals, processing guides, job aids, reference tools, etc.
Reviews documents and written external communication for format, consistency, and compliance with existing procedures.
Creates and revises flowcharts to document existing processes and model workflows.
Documents business processes for a variety of functional areas.
Converts existing material into standard Molina format.
JOB QUALIFICATIONSRequired EducationAssociate degree or equivalent combination of education and experienceRequired Experience1-3 yearsPreferred EducationBachelor's Degree or equivalent combination of education and experiencePreferred Experience3-5 yearsTo all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.Pay Range: $77,969 - $106,214 / ANNUALActual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
