The Food & Beverage Supervisor is responsible for coordinating, supervising and managing all property food and beverage, kitchen and back of the house operations, while maintaining a profitable F&B department and high-quality products and service levels.
Responsibilities:
Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow
employees.
Supervise and manage all F&B personnel.
Respond to guest complaints in a timely manner.
Participate in F&B budget, forecasting and monitor department performance with respect to the same. Perform any
necessary follow-up.
Monitor industry trends and take appropriate action to maintain competitive and profitable operations.
Work with the F&B Manager and keep her/him informed of F&B issues as they arise.
Keep immediate manager fully informed of all problems or matters requiring his/her attention.
Coordinate and monitor all phases of Loss Prevention in the F&B department.
Prepare and submit required reports in a timely manner.
Participate in department monthly/quarterly/annual inventories; prepare and submit inventory reports to accounting
in a timely manner.
Organize and conduct department meetings on a regular basis.
Monitor quality of service and product.
Cooperate in menu planning and preparation.
Ensure timely purchase of F&B items, within budget allocation.
Oversee operations of the employee cafeteria.
Ensure compliance with all local liquor laws, and health and sanitation regulations.
Ensure departmental compliance with SOP’s.
Ensure the training on SOP’s, report preparation, technical job tasks.
Attend and/or conduct departmental and hotel training etc.
Please apply directly at highgate.com/careers or reply with resume to link