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Want to be a part of giving back to your community? Work for the greater good but with a part-time, flexible schedule? Assistance League of Tucson, a 501(c)(3) public charity, has been giving back to the Tucson community since 1959 and is looking for an e-commerce manager who likes every day to be different and would like to partner with us in continuing to grow and prosper. We strive to create a diverse, equitable, and inclusive culture that ensures every person belongs, is respected, and valued as themselves.
WE NEED SOMEONE TO BE OUR E-COMMERCE MANAGER AND: be responsible for successfully executing e-commerce operations and online sales as part of our retail Thrift Shop. The manager will provide leadership and guidance to drive online sales, e-commerce operations, and merchandizing, and create a positive customer experience.
YOU WOULD BE RESPONSIBLE FOR (BUT NOT LIMITED TO THE FOLLOWING):
Oversee work and schedule of Online Shop Teams which are staffed by volunteers.
Provide necessary training to team members and oversee workflow.
Substitute for team members as needed.
Manage items placed online, markdown schedule, and pulling of merchandise.
Develop and implement an online marketing strategy to increase website traffic and sales, i.e. social media posts and weekly Constant Contact emails.
Coordinate with Retail departments to select inventory and plan seasonal sales.
Analyze customer data and website analytics to identify trends and opportunities to improve the customer experience.
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
High school diploma or GED.
Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
Strong problem-solving and analytical skills, ability to work under pressure.
Ability to foster a cooperative work environment
1-3 Years Thrift Production &/or Operations Management
Online Retail Experience
Customer Service
Social media marketing
Microsoft Office 365 experience, specifically Excel
Databases, eCommerce platforms
Creative and strategic mindset
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, and handle or feel objects, tools, or controls. The employee is required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.
HOURS: Approximately 20-30 hours per week; Tuesday, Thursday from 10 am-2 pm, Saturday from 10 am-4 pm. Work remotely or onsite for the remainder of hours.
SALARY: $18.00 - $22.00, Depending on experience. Background check required.
Please submit resumes by 5 February 2024
Assistance League of Tucson is an Equal Opportunity Employer, a drug-free workplace, and complies with ADA regulations as applicable.
