Dispatcher/CSR

Dispatcher/CSR

27 Nov 2024
Arizona, Tucson, 85701 Tucson USA

Dispatcher/CSR

Dispatcher-Scheduler wanted for local HVAC/R company.

Must be able to perform in a fast-paced environment, handle busy phones, schedule and dispatch service calls, self-starter and provide excellent customer service skills.

RESPONSIBILITIES INCLUDE:

Answering busy phones, schedule & dispatch service technicians and calling our existing customers to schedule maintenance appointments

MINIMUM QUALIFICATIONS

Must have 1 year or more of recent dispatching experience.

Must have computer knowledge using Quickbooks, Microsoft Word & Excel.

Must have dispatch software experience

Must have proficient and accurate data entry skills.

Must work well with others

Must have excellent organization skills.

Must be detail oriented.

Must have the ability to communicate both verbally and in writing.

Must possess a working knowledge of office practices and procedures.

Must be able to work under stressful situations.

Must be customer service oriented.

NOTE: Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

PLEASE REPLY TO THIS AD AND ATTACH YOUR RESUME

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