Heavy Duty Parts Counter Sales wanted for a high-volume independent aftermarket distributor. We’ve been in business since 1924 and have a loyal customer base and great reputation. Great opportunity for the right person. Small staff so your work will be noticed.
Responsibilities:
Greet clients promptly and offer excellent customer experience during all steps of the customer’s visit
Make certain clients thoroughly understand the order process, and are comfortable at all steps of their experience
Manage incoming phone calls and processing purchase orders
Accurately document client concerns for any warranty concerns
Follow correct order documentation and inventory procedures
Explain part options including ETA's
Accurately price according to market standards
Track necessary parts
Invoice and collect payment (credit cards, cash, checks)
Develop rapport with clients leading to lasting relationships
Qualifications:
Strong interpersonal skills, team player, helpful sales approach
Professional clean appearance and attitude
Ability to proactively problem-solve and think logically
Good verbal and strong written communication skills
3+ years related experience and/or training; or equivalent combination of education and experience
Strong listening and retention skills to be able to interpret issues and clearly communicate to technicians and others
Good mechanical aptitude
Computer skills, able to learn new computer programs and accurate keyboarding of data
Able to perform in a large volume and fast-paced environment.
Accountability and dependability with strong time management
Must be able to lift a minimum of 50 lbs.
Must be able to walk around shop floor/parts department and sit/stand at parts counter
