As a Client Director, you'll serves as the senior leader responsible for driving strategic growth, client engagement, and operational excellence across a major retail client account. This role requires a proven ability to lead cross-functional teams, manage complex client relationships, and deliver insights that influence top-to-top decisions. Acting as the voice of the client internally, the Client Director ensures alignment with NIQ’s commercial objectives and fosters long-term partnerships.Responsibilities Strategic LeadershipOwn the retail client relationship and act as a trusted advisor to senior stakeholders.Align account strategy with NIQ’s broader commercial objectives.Champion thought leadership initiatives and deliver actionable insights leveraging NIQ data and tools.Client Engagement & GrowthManage client relationships and champion their objectives internally.Identify and translate client needs into actionable revenue opportunities.Lead contract negotiations (MSA, LSA) and ensure compliance with legal and InfoSec requirements.Drive revenue growth through renewals, upsells, and new solution adoption.Team LeadershipManage and mentor a team of Client Managers, Associate Client Directors, and Analysts.Foster a culture of collaboration, accountability, and continuous improvement.Operational ExcellenceOversee delivery quality, data integrity, and adherence to SLAs.Partner with internal teams to ensure seamless execution.#LI-Hybrid
