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The Front of House Manager is responsible for managing all front-of-house food service (FOH) & gaming operations in conjunction with the back-of-house (BOH) staff in the gaming / restaurant, bar areas during opening, mid and closing shifts. Experience in running a bar of a busy restaurant is a PLUS!
Key responsibilities include coaching, developing and disciplining team members during service, managing the guest experience to ensure that it is always up to our standard, overseeing the quality of our food and beverages, and supervising the overall bar experience on a shift-by-shift basis. The FOH Manager will be trained in all food and beverage service and gaming operations.
Essential Physical Requirements
Must be able to walk and stand for entire shift, up to 12 hours
Must be able to continuously reach, bend, and stretch
Must be able to lift and carry up to 40 lbs
Knowledge, Skills, and Abilities Required
Excellent service skills
Must possess a strong attention to detail
Ability to work in a high stress, faced-paced environment
Must possess strong leadership skills, with demonstrated ability to build relationships and manage staff (at all levels)
High personal integrity, professionalism and maturity
Proven problem-solving abilities
Excellent math, reading, writing and communication skills
Applicant must be able to work until Midnight (Sunday - Thursday business days) and 2 A.M. (Friday - Saturday business days). Best applicant will be able to consistently WOW our guests with world-class service and display respected leadership to our staff of 100. Apply in person or online at www.fastlanebowl.com.
