Job DescriptionReady to Take the Next Step Into Leadership?Domino’s is hiring dependable, motivated Shift Leads to help guide our team and keep the store running smoothly.This is a hands-on leadership position. As a Shift Lead, you’ll work alongside the team while helping direct the shift, maintain high standards, solve problems, and create a positive, productive work environment.You’ll still help customers, make pizzas, clean, stock, and support daily operations — but you’ll also begin taking responsibility for the performance of the shift and the team around you.Previous management experience is helpful, but not always required. We’re willing to train the right person who brings a strong work ethic, positive attitude, reliability, and a willingness to lead.PayStarting pay: $12.25 per hourStarting rate may vary based on experience, availability, and qualificationsOpportunities for advancement and increased responsibilityWhat You’ll DoAs a Shift Lead, you’ll help lead day-to-day store operations during assigned shifts, including:Lead by example and set the pace for the teamWork alongside team members during busy periodsHelp direct team members and keep everyone focused on shift prioritiesAssist customers at the front counter and pickup windowProvide friendly, professional customer serviceHandle customer concerns calmly and professionallyTake and process orders accuratelyPrepare pizzas and other menu items according to Domino’s standardsMonitor food quality, order accuracy, and service speedHelp maintain a clean, organized, and safe storeDelegate cleaning, stocking, and operational tasksFollow up to ensure assigned tasks are completedCoach team members on proper procedures and performance expectationsHelp train and support new team membersManage workflow and adjust priorities during busy periodsSupport a positive, respectful, and accountable team environmentFollow and help enforce company policies, food safety standards, and operating proceduresAssist with cash handling and shift accountabilityCommunicate important shift information to store managementSupport the management team with daily store operationsWhat We’re Looking ForStrong Shift Leads are:Positive and professionalDependable and punctualComfortable taking responsibilityWilling to lead by exampleCalm under pressureAble to communicate clearly and respectfullyComfortable giving direction to othersWilling to address problems instead of ignoring themOrganized and efficientAble to multitask in a fast-paced environmentFocused on customer service, food quality, cleanliness, and resultsWilling to step in and help wherever neededAble to manage emotions and make good decisions during challenging situationsMotivated to learn and grow into higher levels of leadershipBasic QualificationsMust meet applicable minimum age requirements for the positionMust be legally authorized to work in the United StatesPrevious restaurant, retail, customer service, or leadership experience is helpful but not always requiredAbility to communicate clearly with customers, team members, and managementBasic math and cash-handling skillsAbility to use computers, touchscreens, phones, and basic workplace technologyReliable attendance and punctualityAbility to work scheduled shifts, including evenings, weekends, and holidays based on store needsWillingness to learn and follow Domino’s standards, policies, and proceduresLeadership ExpectationsAs a Shift Lead, you are expected to:Set a strong example through your attitude, effort, and behaviorTreat team members and customers with respectTake ownership of problems and help find solutionsGive clear direction and follow up on assigned tasksMaintain composure during busy or difficult situationsHold yourself and others accountable to store standardsCommunicate concerns to management promptlyHelp create a workplace where team members can succeedProtect the customer experienceTake pride in the performance and condition of the storePhysical & Work RequirementsThis is an active, hands-on leadership position. Shift Leads must be able to:Stand and walk for extended periodsWork in a fast-paced restaurant environmentBend, reach, crouch, and move throughout the storeUse hands frequently for food preparation, cleaning, order entry, and other tasksLift and carry up to 50 pounds as neededStock ingredients and suppliesWork around hot ovens and food preparation equipmentExperience temperature changes between work areas and the walk-in coolerPerform repetitive tasks while maintaining speed, accuracy, and qualityReasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.Why Join Domino’s?Starting pay of $12.25 per hourHands-on leadership experienceComprehensive on-the-job trainingOpportunity to build real management skillsFast-paced, team-oriented environmentClear opportunities for advancementDevelop skills in leadership, customer service, operations, and team performancePotential career progression into Assistant Manager, General Manager, and beyondMany successful Domino’s leaders started in entry-level store positions. A Shift Lead role is a great opportunity to take your first step into management, build real leadership experience, and grow with the business.Ready to Lead?If you’re dependable, positive, willing to work hard, and ready to take ownership of a shift, we’d love to meet you.Apply today and take the next step in your leadership journey with Domino’s!This job posting is for a position in a store owned and operated by an independent franchisee, not Domino’s Pizza LLC, Domino’s Pizza Franchising LLC, or Domino’s Pizza, Inc. (“Domino’s Corporate”). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino’s will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino’s does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino’s. 
