Full job description
The Room Attendant will be responsible for the daily ownership and operational execution of the Housekeeping Department. Room attendants must be comfortable communicating with guests they encounter, as well as the Housekeeping staff to efficiently service guest rooms. Teamwork among all housekeeping staff, as well as the ability to perform the daily tasks required for the position, form the foundation on which each individual is able to develop and succeed within the department.
Cleaning and servicing assigned rooms or areas according to established standards and procedures including
Clean and arrange guest rooms to hotel standards for guest arrival
Clean and maintain common areas of the hotel
Perform laundry duties as necessary
Stock and maintain housekeeping supply rooms
Ensure a high level of customer service is performed at all times
Assist guests with requests and questions as necessary
Report any damages or repairs needed to management
Report all lost and found items to the Housekeeping Manager
Team Player: Works well as a member of a group
Enthusiastic: Shows intense and eager enjoyment and interest
Innovative: Consistently introduces new ideas and demonstrates original thinking
Dedicated: Devoted to a task or purpose with loyalty or integrity
Self-Starter: Inspired to perform without outside help
