Description Openings for Customer Service Representatives!Robert Half has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. Expect this role to exist within a dynamic and fast-paced working environment. If you're looking for work in Little Rock, Arkansas and can work a long-term contract / temporary to hire position, this could be the Customer Service Representative opportunity for you!How you will make an impact
Manage incoming telephone calls
Manage the fielding and sending of important written business correspondence
By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers
Deliver outstanding, friendly customer service in a timely fashion Requirements - Ability to navigate multiple computer systems and applications
Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Excellent customer service and office administrative skills
Call Center Customer Service experience
Expertise in Spanish Language
Enthusiastic attitude and an engaging businesslike approach
Excellent communication and organizational skills
1+ years of past relevant experience
Proficiency with Microsoft Office required
Critical thinking, problem solving, ability to work independently
Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today! Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .
