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OverviewThe Digital Platform Manager – Operations is a leadership position that operates at the intersection of the Business, Users, and Technology to iteratively deliver impactful outcomes for the Operations and Access & Visitors digital platforms.The Digital Platform Manager leads an Agile delivery team and works with senior leadership to gain a deep understanding of their domain. They collaborate with a variety of stakeholders in the development of strategic blueprints, roadmaps, and investment proposals. They are responsible for articulating and translating the overall digital platform vision into the strategy and the tactics to make it reality.ResponsibilitiesYour key responsibilities and accountabilities include:
Accountable for the creation and communication of the digital vision/strategy for the digital platform based on engagement with the platform sponsors, stakeholders, and users
Manages 8 to 12 staff which including engineers, project managers, and systems analysts aligned to the digital platform
Acts as the primary point of contact between IT and the digital platform sponsors for the portfolio
Responsible for digital blueprint(s) and strategic roadmap(s) associated with the digital platform
Develops and communicates investment proposals via engagement with digital platform stakeholders
Engages with users across the organization to ensure user experience is simple and intuitive
Develops a deep understanding of the technology landscape associated with the digital platform
Works with other Digital Platform Managers to ensure cross-platform alignment
Evaluates ongoing platform performance and progress towards achieving the strategy
QualificationsMinimum Qualifications:
BS/BA and 10 years work experience -OR-
MS/MA or higher and 8 years of experience
Preferred Qualifications:
5+ years acting in a Product Owner, Program/Project Manager, Team Lead, or similar role
3+ years in a Technology Leadership role, e.g., Software Engineer, Infrastructure & Operations, etc.
Experience working with executives and business partners to shape vision and strategy
Deep understanding of agile methodology and its various implementations (Scrum, Kanban, etc.)
Experience in developing and evaluating metrics, e.g., KPIs, OKRs, to assess performance
Experience in transforming teams and organizations to new methodologies and mindsets
Familiarity with operational, e.g. safeguards, security, etc. processes and technology landscape a plus
Additional InformationDue to business needs and client space, US Citizenship is required.Pacific Northwest National Laboratory is subject to the Department of Energy Unclassified Foreign National Access Program site, information, technologies, and equipment access requirements.About PNNLPacific Northwest National Laboratory (PNNL) is a world-class research institution powered by a highly educated, diverse workforce committed to the values of Integrity, Creativity, Collaboration, Impact, and Courage. Every year, scores of dynamic, driven people come to PNNL to work with renowned researchers on meaningful science, innovations and outcomes for the U.S. Department of Energy and other sponsors; here is your chance to be one of them!At PNNL, you will find an exciting research environment and excellent benefits including health insurance, flexible work schedules and telework options. PNNL is located in eastern Washington State—the dry side of Washington known for its stellar outdoor recreation and affordable cost of living. The Lab’s campus is only a 45-minute flight (or 3-hour drive) from Seattle or Portland, and is serviced by the convenient PSC airport, connected to 8 major hubs.Commitment to Excellence, Diversity, Equity, Inclusion, and Equal Employment OpportunityOur laboratory is committed to a diverse and inclusive work environment dedicated to solving critical challenges in fundamental sciences, national security, and energy resiliency. We are proud to be an Equal Employment Opportunity and Affirmative Action employer. In support of this commitment, we encourage people of all racial/ethnic identities, women, veterans, and individuals with disabilities to apply for employment.Pacific Northwest National Laboratory considers all applicants for employment without regard to race, religion, color, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information (including family medical history), protected veteran status, and any other status or characteristic protected by federal, state, and/or local laws.We are committed to providing reasonable accommodations for individuals with disabilities and disabled veterans in our job application procedures and in employment. If you need assistance or an accommodation due to a disability, contact us at careers@pnnl.gov .Drug Free WorkplacePNNL is committed to a drug-free workplace supported by Workplace Substance Abuse Program (WSAP) and complies with federal laws prohibiting the possession and use of illegal drugs.Mandatory RequirementsBattelle requires employees to have a COVID-19 vaccine as a condition of employment, subject to accommodation. Applicants are required to disclose their vaccination status following a conditional offer of employment and must attest to being fully vaccinated with a Center for Disease Control (CDC)-approved COVID-19 vaccination or provide documentation of need for medical or religious exemption from the COVID-19 vaccination requirement.Please be aware that the Department of Energy (DOE) prohibits DOE employees and contractors from having any affiliation with the foreign government of a country DOE has identified as a “country of risk” without explicit approval by DOE and Battelle. If you are offered a position at PNNL and currently have any affiliation with the government of one of these countries, you will be required to disclose this information and recuse yourself of that affiliation or receive approval from DOE and Battelle prior to your first day of employment.Rockstar RewardsEmployees and their families are offered medical insurance, dental insurance, vision insurance, health savings account, flexible spending accounts, basic life insurance, disability insurance, employee assistance program, business travel insurance, tuition assistance, supplemental parental bonding leave, surrogacy and adoption assistance, and fertility support. Employees are automatically enrolled in our company funded pension plan and may enroll in our 401k savings plan. Employees may accrue up to 120 vacation hours per year and may receive ten paid holidays per year.
Research Associates excluded.
Once eligibility requirements are met.Click Here For Rockstar Rewards (https://careers.pnnl.gov/rockstar-rewards)
