Self Storage Onsite- Full Time Manager (3400 Industrial Center)

Self Storage Onsite- Full Time Manager (3400 Industrial Center)

16 May 2019

Self Storage Onsite- Full Time Manager (3400 Industrial Center)

We have an opening for someone to join our team and lead the charge at our North Little Rock location AAA Mini Storage. We own and run many storage facilities. The position would start in the next 1-2 weeks. This person would run the day to day of the business for all customers and work directly with the owners. There are living accommodations on the property with a decent two bedroom apartment. It would not be required to live on the property but it is an option. We pay all of the utilities and upkeep of the place beside TV.

The qualified candidates would be energetic, outgoing, self-starter who has excellent sales and customer service skills. Basic Computer Skills are a must.

Responsibilities

Responsible for helping with the sales, occupancy, and delinquency management of the facility

Provides outstanding customer service including assessing and resolving customer problems and professionally handling telephone and walk-in inquiries

Shows, rents and cleans self-storage units as well as actively selling and maintaining supplies of moving and packing materials

General management of the office including but not limited to opening and closing the office on time each day, keeping and balancing petty cash, making daily bank deposits and preparing daily, weekly and monthly reports as required by management

Keeping the facility rented at optimum levels by effectively utilizing phone conversations and customer follow up, promotional and customer relation skills as approved by management

Maintains all required tenant documentation in a neat and orderly manner as directed by management

Controls delinquencies through telephone contact and letters on a scheduled basis including sending out monthly invoices

Cleans space(s) as vacated, hallways, and grounds as needed. Clean office and restrooms daily

Maintains a neat, clean, safe and secure facility including minor maintenance and daily lock checks as well as visual inspection daily

Effectively communicates with management and fellow associates

Other functional duties as assigned

Work Skills

Basic Computer Skills are a must!

Good organizational skills

Experience and Qualifications

Customer service, retail sales

Prior self-storage experience preferred but not required

Self-Storage Software Experience is a plus

General office and telephone skills are preferred

Successful record of accomplishment of sales and marketing skills in the self-storage or retail industry

Ability to pay close attention to detail

Valid driver's license and reliable form of transportation are required in order to perform essential functions of this job

Drug Test and Criminal Background Required

Weekend availability is required

Possess the eagerness and work ethics to succeed in a customer service environment

Non Smoking Environment

Education

High School Diploma is required

Some college is preferred

Physical Demands

Stationary Position: frequently remains stationary up to 50% of the time and sitting up to 6 hours

Move/Traverse: frequently bend, stand, stoop and/or walk

Carry Weight: infrequently carry weight and/or lift objects (light to heavy) weighing up to 50 pounds

Hearing and Speech: frequently communicates with the ability to hear and talk on a regular basis with clients who have inquiries about their storage accounts, billing invoice or other related account matters; must be able to exchange accurate information in these situations

Sight: frequent use of sight to detect images on computer, office documents, facility objects near and far

Climb: occasionally ascends/descends a flight of stairs to service the lights and/or reach overhead

Work Environment

Regular professional, office business setting

Frequent outdoor exposure working in outdoor weather conditions

Noise moderately low

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