Vacancy expired!
We have an opening for someone to join our team and lead the charge at our North Little Rock location AAA Mini Storage. We own and run many storage facilities. The position would start in the next 1-2 weeks. This person would run the day to day of the business for all customers and work directly with the owners. There are living accommodations on the property with a decent two bedroom apartment. It would not be required to live on the property but it is an option. We pay all of the utilities and upkeep of the place beside TV.
The qualified candidates would be energetic, outgoing, self-starter who has excellent sales and customer service skills. Basic Computer Skills are a must.
Responsibilities
Responsible for helping with the sales, occupancy, and delinquency management of the facility
Provides outstanding customer service including assessing and resolving customer problems and professionally handling telephone and walk-in inquiries
Shows, rents and cleans self-storage units as well as actively selling and maintaining supplies of moving and packing materials
General management of the office including but not limited to opening and closing the office on time each day, keeping and balancing petty cash, making daily bank deposits and preparing daily, weekly and monthly reports as required by management
Keeping the facility rented at optimum levels by effectively utilizing phone conversations and customer follow up, promotional and customer relation skills as approved by management
Maintains all required tenant documentation in a neat and orderly manner as directed by management
Controls delinquencies through telephone contact and letters on a scheduled basis including sending out monthly invoices
Cleans space(s) as vacated, hallways, and grounds as needed. Clean office and restrooms daily
Maintains a neat, clean, safe and secure facility including minor maintenance and daily lock checks as well as visual inspection daily
Effectively communicates with management and fellow associates
Other functional duties as assigned
Work Skills
Basic Computer Skills are a must!
Good organizational skills
Experience and Qualifications
Customer service, retail sales
Prior self-storage experience preferred but not required
Self-Storage Software Experience is a plus
General office and telephone skills are preferred
Successful record of accomplishment of sales and marketing skills in the self-storage or retail industry
Ability to pay close attention to detail
Valid driver's license and reliable form of transportation are required in order to perform essential functions of this job
Drug Test and Criminal Background Required
Weekend availability is required
Possess the eagerness and work ethics to succeed in a customer service environment
Non Smoking Environment
Education
High School Diploma is required
Some college is preferred
Physical Demands
Stationary Position: frequently remains stationary up to 50% of the time and sitting up to 6 hours
Move/Traverse: frequently bend, stand, stoop and/or walk
Carry Weight: infrequently carry weight and/or lift objects (light to heavy) weighing up to 50 pounds
Hearing and Speech: frequently communicates with the ability to hear and talk on a regular basis with clients who have inquiries about their storage accounts, billing invoice or other related account matters; must be able to exchange accurate information in these situations
Sight: frequent use of sight to detect images on computer, office documents, facility objects near and far
Climb: occasionally ascends/descends a flight of stairs to service the lights and/or reach overhead
Work Environment
Regular professional, office business setting
Frequent outdoor exposure working in outdoor weather conditions
Noise moderately low
