What You’ll DoWelcome clients and patients with a warm, professional approach and create a positive veterinary experience.Answer phones, emails, and client questions while directing concerns to the appropriate veterinary team member.Triage client concerns and help determine the appropriate next step.Schedule appointments to maximize hospital efficiency and maintain a smooth daily flow.Check clients in and out, process payments, and assist with other front-desk responsibilities.Maintain a clean, organized, and welcoming reception area.Provide compassionate and discreet emotional support to clients during difficult or sensitive veterinary situations.Communicate effectively with clients and the veterinary team to help ensure excellent patient care.
