NOC Technician

Vacancy expired!

Title: NOC Technician
Location: Los Angeles, CA
Duration: 12 months+
Compensation: Up to $52.00 hourly
Work Requirements: , Holders or Authorized to Work in the US

Overview:
TekPartners has some of the most sought after Information Technology positions available. As a reputable company in the IT staffing industry, you can trust us to place you in the right position. We currently have an opportunity for a NOC Technician.

Qualifications:

• 2 years of NOC Technician or equivalent role (Analyst, Sys Admin, Live Operations, Net Admin, etc)
• Detailed experience with the following:
• Monitoring solutions eg: NewRelic, Nagios, Elastic Search, Grafana
• Diagnostic tools eg: BigPanda
• ITIL-based Ticketing systems eg: ServiceNow, JIRA
• Exposure to Linux systems implementations
• Understanding of the core concepts of operating systems, networking, software life cycles
• Understanding the basics around databases, sql vs no-sql, etc
• Some practice with basic scripting
• Desired Qualifications:
• Scripting/programming proficiency is highly desired
• AWS proficiency
• Experience working on deployments in a live environment is a plus
• Multiple language proficiency is a plus, especially Mandarin

Responsibilities:

• You will be the first responder, triage agent, incident commander, or fixer for anything from server, network, and other infrastructure related problems, to in-game issues, internal incidents, and more.
• You will be comfortable multitasking to reactively address issues affecting players and service.
• You will communicate emergent issues both internally and with players globally.
• You will handle technical and process improvement projects across a wide array of subjects.
• You are a proactive problem solver, who does not need a great deal of direction to follow up and ensure player pain and team pain is being resolved.

Our benefits package includes:
• Comprehensive Medical Benefits
• Competitive Pay, 401K
• Retirement Plan
• And Much More


About TekPartners:
TekPartners is one of the fastest growing private staffing firms in the United States. We are a premier provider of highly qualified IT talent, Workforce Solutions and Business Intelligence Solutions to many enterprise organizations across the nation. As experts in the industry, our team continues to match proven talent to the right job opportunity every day.

TekPartners is an Equal Opportunity Employer.