Our friendly and fast-growing company is looking for a highly motivated and self-organized Content Manager. Are you a pro at problem-solving and fluent in English? Join our team!
RUSSIAN SPEAKING IS A MUST, Advanced English is a must
Everyone on the team contributes and has room for growth.
Responsibilities:
- Moderation Focus: extensive focus on content moderation, including identifying and addressing inappropriate or harmful content. Review and approve content across multiple sites.
- Quality Assurance: ensure content works on our platforms (and via VR), and aligns with company standards and legal regulations.
- Analytics: basic understanding of web traffic metrics, SEO, and analytics tools.
- Solution Provision: provide courteous and effective solutions to content-related problems.
- Record Keeping: maintain detailed records of moderation actions and decisions.
- Issue Analysis: analyze and report content-related issues or malfunctions.
- Uploading tons of content to multiple websites.
If you're detailed, excel in multitasking, and possess the skills we're looking for, we'd love to hear from you! Join us and become a key part of our dynamic team!
Requirements:
- Proficiency in English (Advanced level).
- Familiarity with content management systems and content policies is a plus.
- Experience in content or related fields is a plus.
- Excellent communication skills.
- Ability to handle high volumes of inquiries with grace and efficiency.
- Strong multitasking abilities in handling multiple issues simultaneously.
- Resilience to handle stress and maintain composure during challenging situations.
- Ability to effectively liaise between users and our technical team.
- Politeness and patience in addressing diverse user issues.
- Detail-oriented.
Software knowledge:
Google Docs, CRM systems, Admin panels, Sheets
Benefits:
- 401(k) after 1 year of employment
- Health insurance
- Paid time off
- Sick days
- Gym reimbursement program
Schedule:
8-hour shift
Monday to Friday
Education:
Bachelor's (Preferred)
Experience: 1-7 years in related spheres
