Job Summary: We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Motel 6. As a
Front Desk Agent, you will be responsible for providing exceptional guest service, ensuring a smooth and
efficient check-in and check-out process and maintaining a clean and welcoming lobby area.
Key Responsibilities:
Guest Service: Greet and register guests, provide information about hotel amenities and services, and respond to
guest inquiries and concerns.
Front Desk Operations: Manage the front desk area, including handling guest payments, processing reservations, and
maintaining accurate records.
Team Leadership: Provide guidance and support to other team members, ensuring a positive and productive work
environment.
Problem-Solving: Respond to guest complaints and concerns in a professional and courteous manner, escalating
issues to management as needed.
Requirements:
Education: High scho
