Atlassian Developer

Atlassian Developer

02 Nov 2021
California, Sanfrancisco, 94103 Sanfrancisco USA

Atlassian Developer

job summary:

Duties:



  • Serve as the primary point of contact for Jira and Jira Service Desk as a technical resource
  • Develop an implementation strategy based upon technical requirements in accordance with our Atlassian build standards for Jira
  • Technical Liaison between integration partners leveraging MuleSoft, Workday, Open LDAP and other technologies
  • Design and build Jira Service Desk Projects, workflows including project workflows, screen schemes, permission schemes, notification schemes required to support on-boarding and off-boarding activities.
  • Build and manage workflow automations using GroovyScripts, Jira automations and other custom scripting languages and services required to support the new processes.
  • Document and manage all work within Jira as stories and tasks.
  • Create technical documentation for all scripts and integration points for Jira and Jira Service Desk.
  • Create security architecture that can support project level, issue type, issue and field level security.
  • Develop reporting capabilities required by the project including custom fields required to integrate with EazyBI, our Jira reporting solution.
  • Jira Project Management - Responsible for creating new projects, maintaining existing projects including permissions, schemes, workflow design and optimization, field management

Skills:



  • Excellent written and oral skills needed to work directly with stakeholders to gather requirements and translate them to technical requirements
  • Experience working in an agile software development framework
  • Excellent documentation skills to create Jira stories, tasks and other project artifacts
  • Familiarity with hands-on experience using JIRA REST APIs for integration with other tools.
  • Familiarity with Java, Apache Tomcat, APIs, Certificates, POSTGRES and MySQL.
  • 5+ years as an Atlassian expert with the Atlassian Data Center platform with JIRA, JIRA Service Desk and Confluence applications
  • Ability to work on cross-functional projects demanding collaboration, communication and project management skills needed to be successful in a fast-paced environment.
  • Ability to be an effective communicator when reviewing customer requirements to be translated into technical requirements.
  • Effective documentation skills to properly define new policies, run books, change requests, requirements documents
  • Experience working in a service management environment where IT organizations adhere to ITIL processes including request fulfillment, Incident management, change management, problem management.
  • Experience working in an agile software development where work is managed in development sprints including backlog grooming, sprint planning, sprint execution, deployments and sprint retrospectives
  • Experience writing custom plugins and scripts for the Atlassian Suite.
  • Experience working with the following JIRA Service Desk plugins is preferred: Refined Theme for JSD, Candylio CSAT, Extensions, Canned Responses, Similar Issues, Active Directory User sync
  • Experience working with EazyBI business intelligence plugin for JIRA/JIRA Service Desk
  • Experience working with hardware and software automation and configuration using Chef and Terraform with the Atlassian Data Center environment.

Education:



  • Bachelor's degree preferred
  • 3+ years working as a Jira developer, specifically building and managing Jira Service Desk
  • ITIL 3v Foundations Certification preferred
  • Atlassian certification for JIRA, JIRA Service Desk and Confluence, with a preference of experience with deployment and management of the before mentioned applications in an Atlassian Data Center configuration.



location: SAN FRANCISCO, California

job type: Contract

salary: $60 - 96 per hour

work hours: 8am to 5pm

education: Bachelors



responsibilities:


  • Experience developing requirements, documenting solutions in JIRA issues, coordinating testing and deploying solutions with full UAT by customers.
  • Experience working with Configuration Manager plugin preferred for standardized deployment of configuration changes between STAGE -> PROD
  • Experience with Structure plugin preferred for more traditional waterfall view of the portfolio and projects within an organization
  • Experience with Atlassian Portfolio preferred to manage an organization's portfolio and resource management
  • Experience with with ITIL service management processes including Incident Management, Problem Management, Change Management, Release Management, Request Fulfillment to encourage best practice workflows and issuetype development
  • Responsible for CSAT plugin configuration and management
  • Responsible for email customization using templates updating existing and creating new templates
  • Responsible for data quality across the JSD environment for all fields required for reporting in EazyBI.
  • Responsible for EazyBI reporting plugin to manage all accounts, data quality, data import, updates to existing reports, developing new custom reports, training for team members and customers, developing KPI dashboards from individual reports.





qualifications:


  • Experience level: Experienced
  • Minimum 5 years of experience
  • Education: Bachelors (required)


skills:
  • Java
  • JIRA



Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.



Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.



We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

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Job Details

  • ID
    JC5439026
  • State
  • City
  • Job type
    Contract
  • Salary
    USD $60 - 96 per hour 60 - 96 per hour
  • Hiring Company
    Randstad Corporate Services
  • Date
    2020-11-02
  • Deadline
    2021-01-01
  • Category

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