User Experience Researcher

User Experience Researcher

Vacancy expired!

job summary:

Our Product Development team is passionate about crafting effective and engaging products that positively impact patient lives. We're a close-knit, diverse, and inquisitive group that is constantly leveraging research and data to drive strategy and to optimize the process of creating human-centered experiences in a regulated space.



location: San Francisco, California

job type: Permanent

salary: $130,000 - 145,000 per year

work hours: 8am to 4pm

education: Masters



responsibilities:

Responsibilities:

• Coordinate research strategies with cross-functional teams to develop a comprehensive understanding of user behaviors and needs
• Conduct/leverage a wide variety of qualitative and quantitative user research methods, such as (but not limited to!) ethnographic/field research, interviews, diary studies, literature reviews, surveys, usability testing, clinical studies, focus groups, panels, and more
• Organize and synthesize data from multiple feedback streams and present timely, compelling insights to stakeholders with actionable recommendations to drive continuous product improvements and innovation
• Provide appropriate data to support regulatory requirements for design and development of software as a medical device (SaMD); support summative usability/human factors testing
• Evangelize user-centered thinking and research best practices to reinforce a culture of informed, data-driven, and empathetic decision-making
• Innovate and scale user research practices to maximize strategic and tactical decisions across the organization, from concept through post-launch

qualifications:

• Experience level: Experienced
• Minimum 3 years of experience
• Education: Masters

skills:

• User Research
• UX Research
• User Interactive

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.



Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.



We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.