Audio Visual Technician (Microsoft Team and Zoom) (100% Remote)
Title: Microsoft Teams and Zoom Location: Santa Clara, CA (Remote till covid) Duration: Contract
Look for strong candidates worked exclusively as Audio/Video Specialist in MS teams and Zoom.
At least 3-5 years of experience in Microsoft Teams and Zoom.
Should good experience in the following areas such as Audio and Video conferencing, Soft Phone, Live Events, MSFT Teams Room.
Candidates for this role should have advanced experience and knowledge managing Microsoft Teams settings
Prior experience with Webex and Cisco video endpoints.
Advanced experience and knowledge in Microsoft Teams and Zoom audio and video conferencing.
Evaluate and test new voice and video technologies
Should now how to collect logs, run reports from Teams Hub
Provision new users and troubleshoot user client issues and handle any escalations for Zoom and MS Team
Work with VIP for their Audio and video conferencing support as Level 3 escalation point.
The candidate will focus on meetings, audio conferencing, live events, and calling while taking direction from the Engineering and Architecture teams and partner with colleagues to manage and troubleshoot Teams as well as working with other groups to integrate Teams with organizational conference room solutions
Responsibilities include technical coordination of events, system trouble-shooting, problem resolution and product evaluation.
About Smart IT Frame:
Smart IT Frame Consulting handles the staffing and management of part or all of the recruitment process for our customers wishing to outsource their staffing requirements. From job profiling, providing new staff, technology, to onboarding a new hire we support our customers in their future business needs.
Our Client is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Client combines a passion for client satisfaction, technology innovation, deep industry and business process expertise and a global, collaborative workforce that embodies the future of work. With over 50 delivery centers worldwide. Our Client is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000 and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world