IXL Learning, developer of personalized learning products used by millions of people globally, is seeking a Collections Analyst/Specialist to support the AR team with reducing the AR aging balance.
The ideal candidate for this position is exceedingly well-organized, sociable, and independent. The ability to work in a fast-paced environment with high efficiency and accuracy is crucial.
This is a full-time position in our San Mateo, CA headquarters office.
WHAT YOU’LL BE DOING
Oversee and analyze AR aging report monthly and build reporting functions for IXL and its subsidiaries
Proactively contact customers by phone and email for prompt resolution of overdue invoices
Follow up with customers on a bi-weekly basis and ensure active communication to prevent disruptions in service
Identify customer patterns and build processes to prevent future issues
Review purchase orders, sales contracts, and quotes for any potential discrepancies
Reconcile internal sales database and NetSuite on a monthly basis
Manage and resolve customer inquiries via email and phone in a timely and professional manner
Perform other related duties as assigned
WHAT WE’RE LOOKING FOR
Bachelor’s Degree in Accounting, Finance or related field
1-3 years of accounting experience a plus
Detail-oriented and exceptionally organized
Strong written and oral communication skills
Proficient with Microsoft Excel, Word, Adobe Acrobat, and Windows OS
Energetic, mature, positive person who thrives on working independently
Ability to multi-task and work in a fast-paced environment with little supervision
Maintain confidentiality in all aspects of employee and company information
Experience with collections, NetSuite, and Salesforce a plus
Our pay ranges are determined by role, level, and location. The base hourly rate for this full-time position is $31.25 to $36.00 per hour + benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire pay for the position. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
ABOUT IXL LEARNING
IXL Learning is the country's largest EdTech company. We reach millions of learners through our diverse range of products. For example:
1 in 4 students in the United States uses IXL.com
Rosetta Stone provides an immersive learning experience for 25 languages
Wyzant is the nation's largest community of tutors, covering 300+ subjects
Teachers Pay Teachers (TPT) is a comprehensive marketplace for millions of educator-created resources
Our mission is to create innovative products that will make a real, positive difference for learners and educators and we're looking for passionate, mission-minded people to join us in achieving this goal. We have a unique culture at IXL that fosters collaboration and the open exchange of ideas. We value our team and treat one another with kindness and respect. We approach our work with passion, tenacity, and authenticity. We find it immensely satisfying to develop products that impact the lives of millions and we are eager to have you join our team.
At IXL, we value diversity in age, race, ethnicity, gender, sexual orientation, physical and mental ability, political and religious beliefs, and life experience, and we are proud to promote a work environment where everyone, from any background, can do their best work. IXL Learning is an Equal Opportunity Employer.
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