https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=08f6f0d8-fe33-401f-a518-03fc32c3ad35&ccId=19000101000001&jobId=505626&lang=enUS
About the Position
We are seeking a dedicated Guest Services Associate to join our team.
This role is crucial in providing exceptional customer service and maintaining a welcoming environment for our guests.
Duties and Responsibilities
- Greet and welcome guests in a professional and friendly manner
- Provide high-level customer service and promptly fulfill guest requests
- Maintain cleanliness of store, office, and other areas as needed
- Perform opening and closing duties
- Answer phone calls and relay messages accurately and promptly
- Offer information to guests on various topics such as transport and pricing
- Operate cash register accurately and efficiently when required
- Resolve customer complaints effectively
- Monitor and report safety issues to supervisor immediately
- Perform other duties as assigned by management
Operating Responsibilities
This role involves diverse tasks requiring sound judgment and adherence to policies and procedures. The ideal candidate is a self-starter who thrives in a team environment, capable of managing multiple projects simultaneously while meeting customer needs. Must be adaptable to frequent interruptions and changing priorities.
Qualifications
- Exceptional customer service skills with a reputation for going above and beyond
- Positive attitude and professional demeanor
- Excellent communication and time management skills
- Ability to maintain composure during high-activity periods
- Skilled at managing multiple projects simultaneously
- Strong attention to detail
- Ability to pass a background check
- Basic water safety skills
- Capable of working in extreme weather conditions
- Ability to work effectively under pressure
- Flexible availability to work various shifts as needed
- General accounting knowledge and understanding of financial statements
https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=08f6f0d8-fe33-401f-a518-03fc32c3ad35&ccId=19000101000001&jobId=505626&lang=enUS
