We are seeking a detail-oriented and organized individual to join our team as a Scheduling Coordinator. As a Scheduling Coordinator, you will play a crucial role in ensuring efficient scheduling and coordination of appointments and procedures. Your strong administrative skills and ability to multitask will contribute to the smooth operation of our office. Experiences working in a dental office is a plus. =)
Duties:
- Coordinate and schedule appointments for patients, ensuring optimal utilization of resources
- Communicate with patients to confirm appointments and provide necessary instructions
- Maintain accurate and up-to-date scheduling records in our electronic systems (Dentrix)
- Collaborate with healthcare providers and staff to prioritize and reschedule appointments as needed
- Answer phone calls and respond to inquiries regarding appointments, procedures, and general office information
- Assist with administrative tasks such as filing, data entry, and patient registration
- Ensure compliance with privacy regulations and maintain confidentiality of patient information
- Provide exceptional customer service to patients, addressing their concerns or issues in a professional manner
Qualifications:
- Previous experience in a medical or dental office, private office setting
- Proficiency in using office software (Google & Microsoft Office Suite) and experience with electronic Dental, Medical record systems (Dentrix)
- Strong organizational skills with the ability to prioritize tasks effectively
- Excellent verbal and written communication skills
- Ability to work well under pressure in a fast-paced environment
- Familiarity with phone systems and ability to handle multiple phone lines
Note: This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned by their supervisor.
We offer competitive compensation based on experience
Key words: Dental front desk, Dental receptionist, Dental office admin, Dental office manager
