IXL Learning, developer of personalized learning products used by millions of people globally, is seeking a Security Analyst to join our growing team. In this role, you will recommend security solutions, advise on systems and application-level security configurations and investigate/mitigate security risks. This position will participate in risk assessments, and incident response and play a key role in our growing security team.
WHAT YOU'LL BE DOING
Provide timely, professional, and effective technical assistance to our employees
Deploy, maintain, troubleshoot, and support software, hardware, and operating systems on macOS, Windows, and Linux platforms
Efficiently research and resolve support tickets involving hardware, software, and malware
Assist in administering Google Apps, Vonage phone system, Azure AD, and other key office-wide systems
Develop and maintain clear documentation for processes, training, and internal resources
WHAT WE'RE LOOKING FOR
Bachelor’s degree required
Some experience in a customer-facing role in a corporate setting is preferred
Strong written and oral communication skills
Exceptional critical thinking, research, and problem-solving skills
Ability to prioritize tasks and work efficiently
Customer-centric attitude with a strong passion for helping others
Detail-oriented and exceptionally organized
Passion for improving education through technology!
The base hourly rate for this full-time position is $25.00 to $28.00 per hour + benefits. Our pay ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire pay for the position. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
ABOUT IXL LEARNING
IXL Learning is the country's largest edtech company. We reach millions of learners through our diverse range of products. For example:
1 in 4 students in the United States uses IXL.com
Rosetta Stone provides an immersive learning experience for 25 languages
Wyzant is the nation's largest community of tutors, covering 300+ subjects
Teachers Pay Teachers (TPT) is a comprehensive marketplace for millions of educator-created resources
Our mission is to create innovative products that will make a real, positive difference for learners and educators and we're looking for passionate, mission-minded people to join us in achieving this goal. We have a unique culture at IXL that fosters collaboration and the open exchange of ideas. We value our team and treat one another with kindness and respect. We approach our work with passion, tenacity, and authenticity. We find it immensely satisfying to develop products that impact the lives of millions and we are eager to have you join our team.
At IXL, we value diversity in age, race, ethnicity, gender, sexual orientation, physical and mental ability, political and religious beliefs, and life experience, and we are proud to promote a work environment where everyone, from any background, can do their best work. IXL Learning is an Equal Opportunity Employer.
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