Program Manager, Problem Integrity Operations

Program Manager, Problem Integrity Operations

02 Jun 2024
California, Sunnyvale, 94085 Sunnyvale USA

Program Manager, Problem Integrity Operations

Vacancy expired!

Summary: Meta Platforms, Inc. (Meta), formerly known as Facebook Inc., builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps and services like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. To apply, click “Apply to Job” online on this web page.Required Skills: Program Manager, Problem Integrity Operations Responsibilities:

Manage and improve day-to-day Safety operations against quality and efficiency targets in a highly dynamic and fast-paced environment.

Analyze data to identify user trends and malicious behavior and suggest recommendations to improve operations.

Use problem solving skills to resolve large and complex business problems.

Lead investigations and resolve issues that are escalated to the team regarding potentially abusive content or real-world threats.

Help create scalable policies and processes to solve complex business problems and ensure the safety of the community.

Build strong cross-functional partnerships to create better solutions for our community and users.

Build strong cross-functional partnerships to create better solutions for our community and users.

Develop a deep understanding of Safety issues and how it affects our community.

Participate in on-call emergency escalation rotation.

Address sensitive content issues, including but not limited to graphic images, videos and writings, offensive or derogatory language, and other objectionable material.

Minimum Qualifications: Minimum Qualifications:

Requires a Master's degree in Business Administration, Operations, Technology, Consulting, or a related field and 3 years of experience in the job offered or related occupation. Foreign equivalent accepted.

Requires 36 months of experience involving the following:

Analytical and creative problem-solving skills

Managing and prioritizing projects end to end across various stakeholders and functions

Interpersonal Skills & Communicating with a variety of audiences

Project management

Data analysis

Technical systems

Strategic Thinking and

Leadership

Public Compensation: $215,660/year to $233,420/year + bonus + equity + benefitsIndustry: InternetEqual Opportunity: Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

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