Cisco SDWAN Viptela Engineers

Cisco SDWAN Viptela Engineers

Vacancy expired!

Role: Cisco SDWAN Viptela Engineers
Location: Denver, CO preferred Open to USA Remote
Junior/5 Mid-Level

Also, we are required to have folks with U.S. Sensitive Clearance not necessarily US Citizens.
The role of DTAC/NOC Support Engineers is to provide Implementation and Test and Turn up support for SD-WAN network of all supported SD-WAN technologies. Acts as a single point of contact to triage and investigate any SD-WAN incident reported via monitoring tools or by customers. Support includes Incident Management related connectivity issues including and not limited to network underlay issues.

Key Requirements:

• Rich experience of QOS/MPLS, BGP, L3VPN/L2VPN, IGP, SD-WAN, NetConf, NMS & OSS/BSS protocols.
• Should have profound knowledge of network planning or optimization theory and good communication ability.
• Experience in SDN/NFV, SDWAN (Viptela is must and Velocloud / Versa is desirable)
• Demonstrated experience with LAN/WAN, routing protocols, QoS, troubleshooting, and scripting
• Industrial certifications in Cisco, Juniper, F5/Riverbed/Fortigate/Palo Alto products/technologies is desirable
• Demonstration of CCNP/CCNP SP (CCIP)/CCIE level (or higher) knowledge (or vendor alternatives) is must (required or comparable level)
• Cloud technologies and security services (Zscaler) is desirable
• VOIP or wireless knowledge is an advantage
• NEXT-Gen Firewalls (Palo Alto, Fortinet) is welcomed

• Test and troubleshoot various circuit types Ethernet, T1/E1, T3/E3, BB, LTE
• Access MPLS backbone routers (Cisco, Juniper) and troubleshoot at various layers
• Configure Quality of Service
• Assists in network troubleshooting and provides input for root cause analysis for network related outages
• Meet and maintain a dialog with support teams and vendors to support data center operations and projects.
• Work with remote technicians and install various network elements associated with SDWAN deployments. This can include but is not limited to various white box solutions (Viptela, Velocloud, Versa etc.), vNFs (SDWAN, security, etc.) or other hardware components such as Cisco routers, Riverbed WAN Accelerators, Visual probes, LAN Switches, Wireless Netgates, LTE or Broadband modems, etc.
• Manage and control a test and turn-up bridge required for service activation
• Accurate documentation of activation activities, notes, client communication, etc.
• Coordination of bridge calls, communication to engage resources and vendors to resolve issues.
• Provide support coordination, escalation and troubleshooting assistance for data center infrastructure including Networking
• Troubleshoot various circuit types Ethernet, T1/E1, T3/E3, BB, LTE
• Access MPLS backbone routers (Cisco, Juniper) and troubleshoot at various layers
• Ensure monitoring of batch scheduling and backup jobs and perform initial troubleshooting and escalation as documented upon failure
• Troubleshooting hardware and serving as an on-site resource for data center Participate in resolution
• Will be required to work in various shifts (Day/Night) including holidays and weekends
• Overtime as needed