Job DescriptionInsight Global is looking for 2 motivated Desktop Support Technicians to join the infrastructure team at the largest healthcare system in Connecticut. In this role you will be responsible for installing, configuring and overseeing the maintenance of a variety of devices across 2 hospitals. Issues involve both software and hardware problems for desktops, laptops, and mobile devices. It is expected that this person addresses a minimum of 10 tickets per day within a fast-paced healthcare setting. This person needs to have excellent client interfacing experience, they will be supporting employees desk-side and will be walking around the campus. It will also be expected that this candidate is able to work independently if need be.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Skills and RequirementsHands on experience with Technical Support in a Windows environment Utilizing ServiceNow as a ticketing system or similar Great Customer Service personality for deskside support Ability to drive your own vehicle if need be Vaccination against COVID-19 and the Flu nullWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
