Associate Team Leader

Associate Team Leader

11 Sep 2024
Connecticut, Hartford, 06101 Hartford USA

Associate Team Leader

551116BRTitle:Associate Team LeaderOur Company :At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong.We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025. Our end goal is simple: bigger ambitions, faster transformation, and extraordinary results. It's an exciting time to be a part of H&R Block!At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.A Typical DayJoining us as an Associate Team Leader , you'll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. You'll begin working a flexible part-time schedule in early December as you ramp up for the busy tax season and transition to a full-time schedule from January through April.551116BRCity:HartfordState:ConnecticutIt would be even better if you also had :

Experience supervising or managing people

History of delivering outstanding customer experiences

Why Work for UsAt H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

Employee Assistance Program with Health Advocate.

Wellbeing program , BetterYou, to help you build healthy habits.

Neurodiversity and caregiver support available to you and your family.

Various discounts on everyday items and services.

Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.

Click here to check out all available benefits (https://www.blockbenefits.com) .

The Community You Will Join:At H&R Block we remain committed to building a Connected Culture – one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.If you're looking to make an impact, H&R Block is the place for you.What you'll bring to the team :

Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block

Execute and hold all tax office associates accountable to Service Standards execution and client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary

Serve as point of contact for onsite escalated client service concerns

Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary

Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience

Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals

Lead daily huddles and communicate essential information to office associates

Your Expertise

Prior experience working in customer service or similar role

Strong organizational skills and ability to plan and manage day-to-day office operations

Customer-centric mindset and strong communication skills

Computer proficient with the ability to use MS Office

Demonstrated ability to work independently with minimal supervision

Positive attitude

Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs

High school diploma / equivalent or higher

Posting Title:Associate Team LeaderSponsored Job:#7604

Related jobs

  • Specialty/Competency: General Tax Consulting

  • Work where every moment matters. Every day, almost 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network. Hartford Hospital is one of the largest and most respected teaching hospitals as well as a Level I trauma center. Hartford Hospital is on the cutting edge of technology & medical care and is home to the Center for Education, Simulation and Innovation (CESI), one of the most-advanced medical simulation training centers in the world. Housing the Northeast’s largest robotic surgery center, committed to becoming the best in the country for patient safety and is pursuing that goal by taking innovative action and creating a culture of safety at every level within the organization. Job Summary Our registered clinical nurse leader’s work in collaborative environments with strong interdisciplinary teams, focused on a patient centered care model in a richly diverse work space. Under the direction and general supervision of the Nurse Manager, the clinical nurse leader utilizes evidence-based practices in accordance with the State Nurse Practice Act, policies and procedures of the hospital and as directed by the medical staff. The clinical nurse leader who through knowledge and ability uses the nursing process to develop a plan of care which includes standards of practice to meet the physical, emotional spiritual, cultural and educational needs of the patient and family. The clinical nurse leader is recognized as professional role model and clinical expert who delegates and supervises work appropriately reporting to Nurse Manager. North 12 services patients who are suffering from an acute illness or injury; or are experiencing an exacerbation of a chronic condition, affecting one or more body systems. We serve a wide range of patients, 18 years of age or older, with diagnoses including but not limited to CHF, COPD, sepsis, and alcohol withdrawal. Education: BS degree requiredOR 5 Years’ RN Experience in lieu of BS degree. Exceptions to the educational requirement will be evaluated on an individual basis. For example, a strong candidate in the process of completing the educational requirement will be considered. Continued progress toward completion of the educational requirement within five years will be required. Experience:Minimum one-year nursing experience. Licensure, Certification, Registration Current RN CT License. We take great care of careers. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment. /As an Equal Opportunity Employer/Affirmative Action employer, the organization will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status./ Job: Medical Organization: Hartford Hospital Title: Registered Nurse Clinical Leader (RN) - Medicine Location: Connecticut-Hartford-80 Seymour Street (10008) Requisition ID: 24164100

  • DUNKIN\' Managers create a family!

  • DUNKIN\' Managers create a family!

  • Overview

  • Work where every moment matters. Every day, over 35,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network. Hartford Hospital is one of the largest and most respected teaching hospitals in New England. We are a Level 1 Trauma Center that provides cutting edge treatment to its patients. This is made possible by being home to the largest robotic surgery center in the Northeast and the Center for Education, Simulation and Innovation (CESI), one of the most-advanced medical simulation training centers in the world. When hospitals cannot provide the advanced care, expertise and new treatment options their patients require, they turn to us. Bliss 7 ICU is a newly renovated 12-bed Medical Intensive Care Unit that provides care to patients with a wide range of complex, highly acute medical issues. These issues include but are not limited to; respiratory failure, gastrointestinal bleeding, liver injury/failure, kidney injury/failure, sepsis, and drug and alcohol withdrawal. Under the supervision of a Critical Care Pulmonologist, the unit is staffed 24 hours-a-day with a team of Physician Assistants, Advanced Practice Registered Nurses, Registered Nurses, and medical house staff physicians consisting of interns and residents. Under the direction of a Registered Nurse or Unit Manager, the Patient Administrative Associate performs delegated functions as a member of a patient care team by providing administrative support and communicating with members of the health care team, patients and families. This role contributes to the successful operation of the work area and functions in accordance with all existing regulatory and hospital standards, policies and procedures. Reports to Manager, Patient Unit. Qualifications: High School Diploma or Equivalent preferred Hospital based or physician office work experience preferred. Demonstrated competencies in a related health field at Hartford Hospital CPR validation may be required within three months of hire depending upon work area specific requirement We take great care of careers. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this isyour moment. /As an Equal Opportunity Employer/Affirmative Action employer, the organization will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status./ Job: Critical Care / ICU Organization: Hartford Hospital Title: Patient Administrative Associate- Medical ICU Location: Connecticut-Hartford-79 Jefferson St HH Bliss Wing (10064) Requisition ID: 24163996

  • We Are:

Job Details

Jocancy Online Job Portal by jobSearchi.