OverviewGCIO is seeking a Program Manager to support the Department of Veterans Affairs Intake Coordination Team. This hands-on leader will oversee multiple projects and help develop and implement the Intake strategy. The role involves hiring and managing geographically dispersed resources, client interactions, and ensuring projects are staffed with quality resources that meet organizational objectives. The dynamic environment requires thought leadership, problem-solving, rapid learning, and an innovative mindset for guiding clients through conceptualization, strategic planning, and execution. Flexibility and forward-thinking are crucial. The ideal candidate excels in open communication, managing group dynamics, and promoting innovation, problem-solving, and effective decision-making. This fully US-Based remote position operates Monday-Friday, 8 AM to 5 PM ET.Responsibilities
Oversee client engagements, nurture relationships, and provide thought leadership to ensure the quality and success of engagements.
Translate complex issues into clear, compelling narratives and present performance reports to executive leadership and stakeholders.
Define and develop strategic goals for ICT andVAinitiatives, ensuring alignment with organizationalobjectives.
Design and implement a comprehensive change management strategy that aligns with ICT and organizational goals, addressing the needs of various portfolios, account groups, and stakeholders.
Track and report on the progress of change initiatives using OKRs, KPIs, and other metrics to measure success and make necessary adjustments.
Prepare and deliver high-level communications to executives, including presentations, reports, and briefings.
Collaborate with leaders and experts to plan and prepare for offsites, guide groups through agendas, ensure all voices are heard, manage group dynamics, and resolve conflicts.
Engage and communicate with diverse stakeholders to gain support, ensure alignment on strategic priorities, andfacilitateeffective collaboration.
Identifypotential risksimpactingICTobjectives, develop mitigation strategies, and implement risk management plans.
Manage action items and follow up with action owners to ensure resolution.
Hire, train, and mentor team members, ensuring knowledge transfer and retention.Identifyand streamline improvements to enhance team efficiency and effectiveness.
Maintaincomprehensive documentation of program activities, decisions, and lessons learned. Store official program data, documents, processes, and artifactsin accordance withVA directives.
Implement andmaintainprocesses to ensure deliverables meet required standards. Perform rigorous quality checks and validation processes to ensure data accuracy, reliability, and completeness.
Respond promptly to VA requests for document retrieval and ad hoc reports.
QualificationsRequired Skills and Experience
Bachelor's degree in computer science, systems, business, or related scientific /technical discipline is required with 15 + years of experience. An additional 10 year of experience may be substituted for the educational requirements.
Proven expertise in overseeing client engagements, fostering strong client relationships, and guiding teams with thought leadership to ensure successful and high-quality outcomes.
Proficiency in program control, including performance, cost, schedule, and resource management, with regular status reporting.
Demonstrated leadership skills and the ability to collaborate effectively across different teams and organizations.
Expertise in developing and implementing strategic plans that align with organizational goals.
Exceptional skills in engaging and communicating with diverse stakeholders to gain support and ensure alignment.
Proven ability to work effectively with diverse teams to achieve common goals.
Proven experience in leading and managing change initiatives, including developing change strategies and plans.
Experience in preparing and delivering high-level communications to executives, including presentations, reports, and briefings.
Demonstrated leadership skills, including the ability to inspire and guide teams.
Experience in developing and implementing strategies to mitigate or reduce the impact of risks.
Proven ability to monitor and report on the progress of change initiatives through OKRs, KPIs, and various other metrics.
Strong analytical skills to identify client challenges, evaluate processes and identify improvements.
Experience in requisition development, interviewing, staffing, resource management and managing remote teams.
Excellent organizational skills and effective time management for handling fast turnaround requests and multiple priorities.
Strong experience with Microsoft Office, MS Teams, workflows, and workflow management.
Must be a US citizen.
Preferred Skills and Experience
Leadership experience with Veterans Affairs or other government agencies.
PMP Certification, Scrum Master Certification, and/or other Agile/SAFe certifications.
Proficiency in life cycle and project management methodologies.
Experience with IT-related projects.
Proven experience in collaborating with team leaders and subject matter experts, facilitating discussions, and creating content.
Technical proficiency with content management systems and multimedia tools.
Proficient in using tools and techniques to enhance group discussions.
Clearance : Must be able to obtain/maintain suitability/public trust clearance.Company OverviewGovCIO is a team of transformerspeople who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.Posted Pay RangeThe posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.Posted Salary RangeUSD $145,000.00 - USD $165,000.00 /Yr.Submit a referral to this job (https://careers-govcio.icims.com/jobs/4557/program-manager-%28remote%29/job?mode=apply&apply=yes&iniframe=1&hashed=-1834385473)Location US-RemoteID 2024-4557Category Project/Program ManagementPosition Type Full-Time
