DescriptionYou Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Senior Manager, AR Specialist – BPPCGlobal Merchant and Network Services (GMNS) is the Merchant network of American Express that acquires and maintains relationships with Merchants who welcome American Express branded cards & B2B payment solutions. Our objective is to be an indispensable payments partner to our customers while simultaneously delivering differentiated products and services that meet or exceed customer needs. Our goal is to drive revenue growth and premium economics for both Merchants and American Express.The B2B- Product, Partnerships, & Client Management (BPPC) organization within Merchant Services – U.S. is responsible for scaling supplier revenue, increasing acceptance through partnerships and new AR automation strategies, and incorporating the voice of the supplier into our buyer-led, supply chain, and AP Automation solutions.MS-U.S. has been investing in strategies to accelerate growth and develop deeper relationships with B2B suppliers. To fully realize our growth potential, a strategic initiative for MS-U.S. is scaling our value-added service partnerships with AR Automation providers and by enhancing our enablement process.The AR Specialist will serve as the key stakeholder responsible for managing and coordinating with Client Management and Merchant Acquisition field colleagues on all key activities related to the sourcing, qualifying, presenting, and ramping of Accounts Receivable software solution deals.Primary Responsibilities:· The AR Specialist will be customer facing and will be responsible for the following key tasks:o Develop and execute strategic initiatives to ensure broad adoption of AR Automation across assigned territoryo Work with the direct field sales organization to drive charge volume through Accounts Receivable software saleso Action opportunities for scalable growth and liaise with GCS teams to deliver spendo Collaborate with B2B Partnerships team in partnering with AR Automation providers and providing product feedback on client receptivenesso Develop deep knowledge and expertise across all our AR Automation software offeringso Train and develop new and existing sales resources on AR Automation saleso Manage and execute all key phases of the sales process from sourcing to closingo Coordinate and manage the implementation process with internal stakeholders, B2B Merchants and AR Automation partnersQualifications:
Minimum of 3 years in a direct client facing role
The ability to understand complex technology and articulate it in simple non-technical terms (track record of working with sales process engineering a plus)
Strong working knowledge of the AP-AR payments & reconciliation process and accompanying ERP and software solutions
Deep understanding of the overall Order to Case processes and comfort in our full AR Automation product suite
Ability to quickly make decisions and drive results in a dynamic and ever-changing environment
Creative problem-solving skills with track record of overcoming objections to drive growth
Ability to lead informally, collaborate and build relationships within and across all levels of the organization (i.e. Product, Marketing, Sales, etc.)
Strong communication and presentation skills, with the ability to tailor a message to a diverse set of audiences (customer, colleague, business partners, leadership)
Strong project management skills, with excellent ability to prioritize effectively and drive results
Outstanding presentation skills, both oral and written
Energetic and enthusiastic team player and supporter, with strong will to win
Prior knowledge and / or experience in B2B is strongly preferred.
Bachelor’s degree preferred
Ability to work in a virtual environment and domestic travel as needed
Role requires 30% travel
Location: New York preferred but open to virtual candidates
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.QualificationsSalary Range: $80,000.00 to $155,000.00 annually bonus benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.Job: MarketingPrimary Location: United StatesOther Locations: US-New YorkSchedule Full-timeReq ID: 24003791
