Provides on-site customer service to our team members and delivers warm, knowledgeable HR support; acts as a company ambassador during internal events, as applicableActs as a leader for the organization, exhibiting our core values: Thoughtfulness, Openness, Adaptability, Smart Thinking and Trust.Act as the first point of contact for employee relations issues, resolving moderate matters and escalating complex cases as needed.Maintains the highest level of confidentiality and discretionSupports and maintains all corporate policies, procedures, quality, and confidentiality standards as outlined in the Endava Group Employee GuideProvides HR policy guidance and interpretation for domestic operations; advises HR Manager on and supports policy creationSupports the full life cycle of employment, including onboarding and exit processesProvides tactical consultation and guidance to management (coaching, counseling, development, disciplinary actions)Maintains employee-related databases and prepares reports for managementOrganizes, completes, and presents projects as assignedPartners with our nearshore and close-to-client teams, as applicablePromotes professionalism, and a collaborative, learning environment within the team; works closely with other HR team members to provide 360 supportInnovates best practices in people programs and implements an array of HR-centric programsWorks closely with management and employees to improve communications, enhance working relationships, build morale, and increase productivity and retentionProtects the interests of employees and the company in accordance with company Human Resources policies and governmental laws and regulationsMaintains records, reports, and logs to ensure complianceUses available tools, including MS Outlook/Word/Excel; other software, etc.Understands Endava policies and processes; own HR processes and obtain required approvals, as applicableExhibits a “no task too small” attitude and is a team playerOther duties, as assigned
