IT Systems Admin (New Haven, CT)

IT Systems Admin (New Haven, CT)

Vacancy expired!

job summary:

The System Administrator leads end user support efforts for all laboratory systems, including instrumentation and cross-departmental applications. Responsibilities include the following:


- Interact with and provide end-user application support for laboratory systems including ELN, LIMS, curve-fitting, analytics and instrumentation specific software.




location: New Haven, Connecticut

job type: Contract

salary: $45 - 50 per hour

work hours: 9am to 5pm

education: Bachelors



responsibilities:


Must Haves:


- System Admin Experience


- Business and Vendor Partnership Experience




Nice to haves:


- PMP Exp


- Service Desk Exp


- Troubleshooting


- Infrastructure Configuration


The System Administrator leads end user support efforts for all laboratory systems, including instrumentation and cross-departmental applications. Responsibilities include the following:


- Interact with and provide end-user application support for laboratory systems including ELN, LIMS, curve-fitting, analytics and instrumentation specific software.


- Monitor and respond quickly and effectively to requests received through the IT Helpdesk, resolving IT problems to the end user's satisfaction.


- Identifies integration points with other Alexion systems and understands overall technical architecture. Provides input and assist as needed with GxP laboratory solutions from IT business partners and assist with implementation of Laboratory Systems Architecture changes/operations in collaboration with OS, Database, Security, Networking and the Architecture leads.


Skills:

• Minimum of 6 years pharmaceutical, biotechnology or laboratory experience.
  
• Service Now experience; Knowledge of IT Tools and processes as it relates to ITIL v3/4.
  
• Detail-oriented, self-starter and able to work both independently and in a team environment.
  
• strong technical aptitude, demonstrated by experience in implementing, configuring, administering, and testing computer systems.
  
• Ability to interpret & communicate technical information into business language.
  
• Ability to prioritize competing tasks and projects
  
• Must have experience working directly with senior level staff.
  
• Excellent relationship, stakeholder management and influencing skills.
  
• Customer satisfaction focus.

Education:

• Technical or business degree

Certifications: ITIL v3






qualifications:

• Experience level: Experienced
• Minimum 6 years of experience
  
• Education: Bachelors (required)

skills:

System Admin

System Admin

vendor relations

Pharmaceutical

servicenow

Telecommunications

ITIL

ELN

LMS

ADMIN



Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).



For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.