Job Title: IT-Systems Administrator Location: New Haven, CT Duration: 6+ Months Contract to Hire
Job Description:
Must Haves:
- System Admin Experience - Business and Vendor Partnership Experience Nice to haves: - PMP Exp - Service Desk Exp - Troubleshooting - Infrastructure Configuration
The System Administrator leads end user support efforts for all laboratory systems, including instrumentation and cross-departmental applications.
Responsibilities include the following:
Interact with and provide end-user application support for laboratory systems including ELN, LIMS, curve-fitting, analytics and instrumentation specific software.
Monitor and respond quickly and effectively to requests received through the IT Helpdesk, resolving IT problems to the end user's satisfaction.
Identifies integration points with other Alexion systems and understands overall technical architecture.
Provides input and assist as needed with GxP laboratory solutions from IT business partners and assist with implementation of Laboratory
Systems Architecture changes/operations in collaboration with OS, Database, Security, Networking and the Architecture leads.
Minimum of 6 years pharmaceutical, biotechnology or laboratory experience.
Service Now experience; Knowledge of IT Tools and processes as it relates to ITIL v3/4.
Detail-oriented, self-starter and able to work both independently and in a team environment.
Strong technical aptitude, demonstrated by experience in implementing, configuring, administering, and testing computer systems.
Ability to interpret & communicate technical information into business language.
Ability to prioritize competing tasks and projects
Must have experience working directly with senior level staff.
Excellent relationship, stakeholder management and influencing skills.
