Vacancy expired!
We have an immediate opening for a Full-time Dental Receptionist to work at one of our affiliate offices, Lighthouse Dental, located in Stratford, CT 06614. The Dental Receptionist for this position will have 3-4 years' experience working as a Receptionist in a dental office with excellent customer service skills. We are looking for candidates that have VERY strong communication in person and over telephone; Ability to multi task, prioritize and follow up to ensure best practices; Reliable, embrace change that will benefit our patients and help practice grow experience managing and dedication to keep doctor schedules full.
As one of the country's largest dental support organizations, we have more than 280 affiliated dental practices throughout thirteen states. Formed in 1991, Dental Care Alliance is a ground-breaking dental support organization created by dentists, and focused on improving the well-being of both patients and dentists.
The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.
⢠Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
⢠Respond to patient questions and or concerns according to DCA Policies
⢠Answering Telephones
⢠Scheduling Appointments
⢠Maintaining Appointment Book
⢠Confirming Appointments
⢠Follow up on no shows/cancellation of Appointments
⢠Register Patients on sign in sheet
⢠Post charges and payments to patient accounts
⢠Checking voicemail on a daily basis
⢠Maintain a clean and friendly waiting area for patients
Desired Skills:
⢠1+ years' experience working in a dental, medical, or other health-care office
⢠Knowledge of insurance plans (HMO/PPO)
⢠Experience answering telephone
⢠Customer service experience
Additional benefits for full-time employees:
⢠Medical
⢠Dental services
⢠Life insurance
⢠Vision
⢠Paid time off
⢠6 paid holidays off
⢠401k to name a few
********* TO APPLY ***********
Go directly to our careers page to apply:
http://links.dcacareers.com/tp/rj6_lu72_y-K
