Job description
Bildner Capital has an immediate opening for a Full-Time Associate Property Manager to work across its three self-storage facilities in Connecticut (Norwalk, Stratford, Branford).
Do you enjoy interacting with customers? Are you organized, detail-oriented, and have a knack for problem-solving? If so, then a career as a Self-Storage Property Manager might be perfect for you!
We are seeking a motivated and reliable Associate Property Manager to oversee the day-to-day operations of our facilities. You will be responsible for a variety of tasks, including renting units, providing excellent customer service, ensuring the security and cleanliness of the facility, and maintaining accurate records. The ideal candidate for this position will have the ability to work well independently and as a team, while keeping a strong sense of ownership attitude.
Responsibilities include but are not limited to the following:
- Rent storage units while explaining different options and pricing to fit customer needs.
- Provide exceptional customer service, addressing inquiries, resolving concerns, and building positive relationships.
- Process payments, collect late fees, and maintain accurate financial records.
- Market and promote storage units and related products.
- Perform light maintenance tasks and report any major issues to designated personnel.
- Maintain accurate and up-to-date records of all tenant information and rental agreements.
- Uphold company policies and procedures, ensuring a safe and secure environment for all.
- Reports to Manager.
- Attendance is an essential job function.
- Other duties as assigned.
Qualifications and Education Requirements:
- Excellent customer service and sales skills.
- Excellent verbal and written skills.
- Supervisory experience, preferred.
- Focused on achieving and exceeding objectives.
- Proficiency in computer skills including Word, Excel, Email and Self Storage Manager (Preferred).
- Must have the ability to create relationships / rapport with tenants; ability to work with a diverse array of people and customers.
- Must be adaptable; able to multi-task, prioritize and thrive in a varying-paced environment.
- Professional appearance and demeanor.
- High school diploma or equivalent required, college preferred.
- Must consent to pre-employment background check and drug screen (excluding marijuana with satisfactory results.)
- Hold a valid driver's license and have reliable transportation to all facilities available.
Experience level:
No experience needed, willing to train the right candidate.
Benefits:
- Competitive hourly rate based on experience
- Performance based bonus programs
- Health Insurance
- Paid vacation, holiday and sick days
- 401K with employer contribution
Facility Office Hours: Monday-Friday: 9:30 to 6:00 pm, Saturday: 8:00 am to 6:00 pm, Sunday: 9:00 am to 3:00 pm
Job type: Full-time non-exempt hourly
Pay: Competitive hourly rate based on experience
Expected hours: 40 hours per week
Experience (required):
- Management: Not required but preferred
- Customer Service: 2 years (Preferred)
- Sales: 2 years (Preferred)
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
401(k)
Health insurance
Paid time off
Schedule:
Monday to Friday
Weekends as needed
Experience:
Customer service: 2 years (Preferred)
Work Location: In person
