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Immediate Need for an experienced office person with business acumen enough to take charge of an office, handle customers pleasantly / professionally on the phone and in person, respond to complaints, be responsible for resolving problems and know when to escalate without immediately handing off everything. Follow up with customers, maintain documentation, respond to social media.
Multi-line phones, data entry skills, personable demeanor, computer savvy to learn proprietary software system.
$14 to $15 p/h to start. Reasonable typing speed, 45 WPM +. MS Word and Excel, ability to learn new software.
Please forward resume. National background check and drug screen will be administered.
