Title: Join Our Team at Mongoose auto repair shop.
Are you detail-oriented with excellent communication skills? Mongoose Auto repair is seeking a dedicated individual to join our team as customer service& repair order coordinator.
Responsibilities:
- Prepare detailed repair orders, including time, cost, and labor estimates for service.
- Write concise descriptions of customer concerns on repair orders to assist technicians in locating and addressing issues.
- Explain completed work and repair charges to customers in a clear and professional manner.
- Handle customer complaints with patience and professionalism, ensuring customer satisfaction.
Requirements:
- Strong attention to detail and organizational skills.
- Excellent communication and interpersonal skills.
- Ability to work efficiently in a fast-paced environment.
- Prior experience in customer service or automotive industry must.
Join us at Mongoose Industries and be part of a dynamic team dedicated to providing exceptional service to our customers. Apply now! 203-448-7199
