Job Title: Inside Sales RepresentativeJob DescriptionWe are a family-owned, financially secure company with a storied history dating back to 1926. Our business is built on the strength from nurturing long-standing relationships with our customers. Those relationships have afforded us the opportunity to service customers for over 90 years in the steel business.Job Overview: The Inside Sales Representative is responsible for fielding customer inquiries, providing timely quotations, creating customer orders, and servicing the orders by working together with production, scheduling, and shipping.Duties and Responsibilities:
Fielding customer inquiries via phone or email. Gathering information for the proper understanding of the customer requirements and specifications while checking availability inventory to fulfill requirements.
Provide a quotation to the customer inquiry using templates and guidelines established by the inside sales manager. Provide timely responses and quotation follow up.
Use the AS400 system to enter customer Purchase orders and send confirmation of order entry.
Work with scheduling, production, and shipping to track orders and provide status updates to customers.
Handle changes to orders including expedites promptly and completely including follow up calls and emails when necessary.
Work independently and efficiently to meet deadlines.
Successfully use the AS400 and accurately complete paperwork as assigned.
Perform other duties as assigned by a supervisor or management.
Hard Skills
Customer Service
Administrative experience
Tech Savvy
MRP experience
Excel skills
Soft Skills
Highly organized
Good phone and email presence
Build client relationships and trust
Work SiteThis is a fully on-site position in Pawcatuck, Connecticut.About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
