We're looking for a Business Analyst to bridge the gap between regulatory requirements and customer/agent-facing technology solutions. You'll work across Legal, Compliance, Product, UX, and Technology teams to translate government and regulatory obligations into clear business requirements — and help ensure the solutions we build are both compliant and easy to use.The hourly rate is 40-45. Candidates will be paid within this range based on their work experience and skills. Candidates are also eligible for benefits such as health insurance, 401k match, professional development, trainings, our referral bonus program, and our wellness program.Responsibilities:Analyze regulatory requirements and assess their business impactGather and document business/functional requirements for customer and agent systemsPartner with Legal and Compliance to turn regulations into actionable requirementsFacilitate requirements workshops with cross-functional stakeholdersWrite user stories, acceptance criteria, and process documentationMap customer journeys and agent workflows that balance compliance with usabilityCollaborate with UX on wireframes and design reviewsSupport Agile delivery cycles alongside Product Owners and Technology teamsSupport UAT and validate that solutions meet business and regulatory goalsAct as the go-between for business stakeholders and technical teams
