JOB SUMMARYResponsible for managing one or more highly complex or enterprise-wide Business Intelligence program(s) consisting of multiple projects in support of Marketing’s Strategic Initiatives. Ensures successful integration of several projects and adjusts project scope, timing, and budgets as needed, based on the needs of the business. This job requires extensive project management experience.MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience
Develops the program strategy, supporting business case and various high-level project plans
Ensures integration of projects and adjusts project scope, timing, and budgets, based on the needs of the business
May also coordinate with multiple project managers to assemble overall program plan
Serves as a mentor to project managers and project leaders to educate and assist them with implementing project management processes and making improvement/changes
Accountable for the execution of established project management processes and methodologies to ensure delivery of project scope on time and within budget while meeting or exceeding quality standards and customer expectations
Accountable for plans and teamwork assignments, directing work efforts, reviewing integrated project plans, escalating and communicating resource needs, ensuring completion of quality reviews, and driving the resolution of issues as appropriate
Communicates with leadership and other stakeholders on program strategy, direction and changes
Responsible for delivering all projects contained in the project portfolio on time, within budget and meeting the strategic and business requirements
Responsible for tracking key project milestones and recommending adjustments to Project Managers
Partners with senior leadership of the business community to identify and prioritize opportunities to achieve the goals of the enterprise
Responsible for managing all aspects of the design, development and implementation of the program
Mentors a team of project managers and/or other project management staff
Performs other duties as assigned
REQUIRED QUALIFICATIONSRequired Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Ability to work independently with no supervision and guidance
Ability to communicate orally and in writing in a clear and straightforward manner
Ability to prioritize and organize effectively
Ability to define key performance indicators/metrics
Ability to effectively analyze and interpret data
Ability to show judgement and initiative to accomplish job duties
Ability to document, prepare, and deliver data-driven presentations
Ability to communicate with all levels of management and company personnel
Ability to influence internal and external key stakeholders and build consensus
Ability to make decisions and solve problems while working under pressure
Ability to develop strong working relationships with peers and project members
Ability to oversee and manage large, complex, diverse and strategic projects that impact the organization as a whole
Ability in implementing program and project plans and monitor progress, resource usage and quality
Advanced understanding and ability to manage complex program and project budgets
Advanced knowledge in conducting risk assessments and developing plans for eliminating or mitigating the risks identified
Must have a strong command of database concepts and exceptional SQL skills
Experience working with one or many Business Intelligence platforms
Experience in designing data warehouse schema from business requirements
Required EducationBachelor's degree in business administration or related field, or equivalent experienceRequired Related Work Experience and Number of YearsProject Management experience 7-8Business Intelligence experience - 3-5+ yearsStrong understanding of data technologies 3-5+ yearsPreferred Skills/Abilities and KnowledgeMedia/Telecommunications/Cable business operations experience may be applicableAWS Redshift experiencePreferred EducationProject Management certification or successful completion of a recognized project management curriculumWORKING CONDITIONSOffice EnvironmentApply now, connect a friend to this opportunity or sign up for job alerts (https://jobs.spectrum.com/) !KGN312 2025-46466 2025Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits (https://jobs.spectrum.com/compensation-and-benefits) package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. (https://www.youtube.com/watch?v=mYw1ejL2jZ8)Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture. (https://jobs.spectrum.com/inclusiveworkplace/)
