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Great company. Great people. Great opportunities.As the Solutions and Implementation Manager - Central & Western Region you will be responsible for overseeing the addition of new products, services, training, and technology on behalf of Advanced Solutions Group (ASG). Working closely with all levels within the organization to onboard, gather feedback, offer customized sales solutions and ensure customer retention with WEDGE Environmental Monitoring / United Rentals Proprietary network of sensors.If you would enjoy the chance to make your mark with the world’s largest equipment rental provider, consider a future with United Rentals. You will be supported by a strong management team that will help you achieve your goals.Responsibilities:
Sales/Operations/Product Development
Work closely with Sales teams across the organization as a Technical Subject Matter Expert (TSME) to promote the WEDGE product and assist Sales with having conversations with their customers.
Research and document other competitor equipment that customers are using for similar results. Inform leadership of effectiveness and impact to our offerings and product development.
Check in with sales teams to ensure that they are following up with customer on the product.
Identify and interpret customer requirements mainly for solution as well as services. Work with local sales teams (OSR/SAM/NAM).
Address key accounts' needs to maximize solution generation. Support sales teams, as needed, with customer interactions.
Provide in-person technical training to onboard staff in different districts/branches.
Act as key technical resource for all branches on the WEDGE technology.
Install demos for new customers and partner with sales reps, as needed, on WEDGE Tech depending on market.
Support Region Wedge technicians (WEDGE Specialists) with Technical expertise, logistics/equipment forecasting planning
Report on new installs & site removals monthly to Product Manager Insights for KPIs
Manage operation policies, standards and procedures
Develop and maintain training materials, keep updated with all new releases of equipment.
Lead continuous improvement initiatives - collect and document customer feedback Work with local team to collect feedback from customer about user experience and product improvements.
Analyze customer needs and current market trends and make recommendations to the company in terms of services, processes and product optimization.
Area of support would be in the Central & Western RegionRequirements:
Bachelor’s Degree or equivalent work experience
Sales experience preferred
Minimum 5 years construction industry experience
Understanding, creating and communicating technical specifications to non-technical individuals.
Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
Planning and organizational skills
Working knowledge of Rental Man
Excellent written communication skills, judgment and influencing skills
Sense of urgency
Customer-service oriented
Strong analytical and problem solving skills
A valid driver's license with acceptable driving record
Working in an office environment
Working in a field/construction site environment for customer facing work
Travel up to 50%
Why join us?We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2023) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:
Paid Parental Leave
United Compassion Fund (http://jobs.unitedrentals.com/creative/culture)
Employee Discount Program
Career Development & Promotional Opportunities
Additional Vacation Buy Up Program (US Only)
Early Wage Access through Payactiv (US Hourly Only)
Paid Sick Leave
An inclusive and welcoming culture (http://jobs.unitedrentals.com/creative/diversity)
Learn more about our full US benefit offerings (http://unitedrentalsbenefits.com/) here.Mutual respect for the dignity and fundamental rights of all persons defines our culture. United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.
