Job Description:Role Summary/Purpose:Reporting to the VP, Growth Risk Leader - Product, this individual will be responsible for supporting the change management center of excellence, focused on business change events outside of New Product Introduction. This will include participation in the development and challenge of the build, execution, and ongoing modifications to the first line change process. As a key player in the change process, this role will coordinate the Risk personnel to ensure engagement at the appropriate level. Beyond the change process, this role may serve as the compliance SME on various change events.We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.Essential Responsibilities:
Provide strategic thought leadership and effective challenge of the development of/modifications to business change governance process, including the development of minimum enterprise governance standards
Provide ongoing credible challenge to the business change process, including the completed risk scoring questionnaires for individual change events
Develop risk-based risk assessment questionnaire, required artifacts and process, inclusive of validation process, to be utilized by Risk team in the assessment of risk related to first line change initiatives
Provide strategic thought leadership, oversight and effective challenge of the development and ongoing operation of the Growth/CD Sales tollgate
Assist in the coordination of the Risk department to ensure proper support for Synchrony change projects; inclusive of identification of appropriate tollgates, assignment of Risk lead, coordination/oversight of the completion of required documentation, including appropriate risk assessment tool
Develop reporting for Risk team related to the change management process and distribute on a defined schedule, including follow up as required
Develop a strong working knowledge of all first line tollgate processes, including understanding of scope
Perform annual risk assessment, assessing inherent risk and control effectiveness of various Synchrony L3 processes as assigned
Support the issues management process by providing guidance for compliance and operational risk issues to ensure accurate and consistent remediation and mitigation plans
Assist with periodic review of applicable policies, procedures and guidelines and ensure the implementation of recommended changes
Establish effective relationships with all functional areas
Ensure significant risks are promptly escalated to the appropriate level
Perform other duties and/or special projects as assigned
Qualifications/Requirements:
Bachelor's degree and 5+ years financial services experience . In lieu of degree, 9+ years of financial services and/or governance experience
5+ years of Compliance, Risk, or Audit experience in the financial services industry
Desired Characteristics:
Certified Enterprise Risk Professional
Strong written and verbal interpersonal communication skills
Ability to influence and work across a matrixed organization
Demonstrated strategic and process skills with proven ability to execute
Team player in fast-paced, high-energy environment
Demonstrated curiosity and ability to effectively challenge status quo to influence change
Goal oriented, self-motivated
Good knowledge and understanding of relevant legislation, regulations and policies
Grade/Level: 12The salary range for this position is 110,000.00 - 185,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.Salaries are adjusted according to market in CA, NY Metro and Seattle.Eligibility Requirements:
You must be 18 years or older
You must have a high school diploma or equivalent
You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations).
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.Our Commitment:When you join us, you'll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard-but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we're building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+ (https://www.synchronycareers.com/our-culture/#diversity) , with more than 60% of our workforce engaged, you'll find community to connect with an opportunity to go beyond your passions.This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.Reasonable Accommodation Notice:
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time
Job Family Group:Risk Management
