Crew MemberGenerally responsible for delivering fast, friendly, accurate and great service to each guest. You prepare products according to operational and quality standards and serve them with a great attitude in a clean, fast paced environment. You work part of a team to meet our Guests needs and give them a reason to keep coming back.Responsibilities includes:Guest Satisfaction:
Ensures each guest is highly satisfied with their experience at Dunkin’
Acknowledges guests with a friendly smile and is highly responsive to needs and special requests
Resolves guest problems with a sense of urgency
Communicates clearly with each guest in a friendly and courteous way
Completes all orders accurately and within Dunkin’ speed of service standards
Consistently serves quality food and beverages to each guest
Issues a receipt with each order to provide guests with an opportunity to tell us about their visit
Participates in team service to ensure each guest is served quickly
Stays focused on the guest and accomplishes all work assignments with excellence
Maintains food safety standards
Contributes to the cleanliness of their workstation and the restaurant
Describes and assembles promoted products and beverages according to the current marketing promotion
Monitors and adjusts the products in the back case according to Dunkin’ merchandising and product appearance standards
Requirements Teamwork:
Actively learns and partners with manager to complete required Dunkin’ training
Supports the training of new crew members as requested
Works well with the team and treats people with respect
Responds positively to coaching and direction
Arrives ready to work on time
Handles POS transactions and payments with accuracy
Follows uniform and grooming standards
Prepares all products following appropriate
You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
