As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.WM Strategic Business Solutions (SBS), located in Windsor, CT, is responsible for managing WMs largest, most prestigious national customers. SBS serves as the one-stop shop for the largest corporations in the US. Through industry leading reporting, centralized billing & service, and pricing, WM SBS provides an exceptional value proposition to our customers. With approximately 600 dedicated employees, a state of the art customer management system, and the goal of expanding into international markets, WM SBS is helping WM transform our industry.I. Job SummaryInteracts with and conducts various duties and responsibilities within the Customer Service Center in order to develop new skills and learn new areas of the business while helping customers. Interns gain practical experience, relevant to their field of study, prior to college graduation.II. Essential Duties and ResponsibilitiesTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.
Develops strong communication and technical skills to assist customers.
Uses problem solving skills, determines problems, and understands fundamental parts of the problem in order to resolve customer service related inquiries.
Participates in learning opportunities for process improvements, time management and technology skills
Other duties as assigned
III. Supervisory ResponsibilitiesThis job has no supervisory duties.IV. QualificationsThe requirements listed below are representative of the qualifications necessary to perform the job.A. Education and Experience
Education: Interns must have a High School Diploma or GED (accredited) and be currently enrolled in college courses.
Experience: No prior work experience required.
B. Certificates, Licenses, Registrations or Other Requirements
None required.
C. Other Knowledge, Skills or Abilities Required
None required.
V. Work EnvironmentListed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.Normal setting for this job is: hybrid office setting.The expected salary range for this position is $15-18/hour. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.BenefitsAt Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.Equal Opportunity Employer: Minority/Female/Disability/Veteran
