About Tachyon Technologies: Tachyon Technologies is a Digital Transformation consulting firm that partners with businesses to implement customer-focused business transformation. Aligned with SAP's digital core, Tachyon Technologies collaborates with its clients to transform their business by leveraging existing IT investments and leading-edge digital solutions to positively impact their customers' experience. From initiation through realization, Tachyon Technologies understands what it takes for a consulting partner to be effective and strives to deliver a meaningful solution that exceeds its clients' expectations.
Job Title : Salesforce Marketing Cloud Architect
Location : Windsor, CT (Remote till COVID is done)
Duration : 6-12 Months Contract Job Description:
Seven (7) years of previous experience in digital marketing, marketing strategy, marketing operations, and/or marketing/advertising technology within a leading brand, digital agency, or strategy consulting firm including 4+ years of Marketing Cloud experience
Present, communicate and articulate effectively to all levels of the organization (including technical and non-technical audiences, Senior Leadership, VPs, and C-level executives).
Architecting and designing frameworks.
Completing design artifacts using UML.
Project management (including the ability to lead a project team) and organizational skills.
Vendor interactions skills; Provide input to contract negotiations.
Ability to resolve interpersonal and technical conflicts.
Knowledge and understanding of prototyping and methods of implementation.
Ability to provide input to business processes and translate them into technical requirements
The Salesforce Marketing Cloud Architect position provides a balance between system administration, development, and innovation, along with production work it's perfect for those who like to both plan/lead and execute! You will govern the use of the Salesforce Marketing Cloud platform and centralize administration to ensure digital best practices are followed and enable features and functionalities to support efforts around digital marketing. You must partner with the Marketing team to understand business processes to help design and develop enhancements, capabilities, and assist with process automation. This role will also oversee documentation for technical design and support planning that aligns with industry best practices and governance measures. You will be responsible for leading and executing complex marketing automation campaigns in Salesforce Marketing Cloud, using Content Builder, Journey Builder, Automation Studio, Mobile Studio, CloudPages, and beyond. Stay current on platform releases regarding new features and product roadmaps. Identify and facilitate the employment of those that will improve digital effectiveness.
Understand and connect business goals and challenges with the overall design of the various solutions
Identify and provide input into proper marketing automation solutions that respect the integrity of existing internal data processes. Work with various business and technology leaders at all levels of the firm to understand technical requirements, make recommendations, and drive (project manage) execution.
Oversee documentation for technical design and support planning that aligns with industry best practices and governance measures
Educate, train, influence, and drive consistent adoption of platform and industry best practices, serve as an expert on WM's Salesforce Center of Excellence standards
Provide project management support for platform migration and campaign development
Work with other WM's salesforce team members to liaise with Salesforce Marketing Cloud account team
Interfaces with data teams to maintain flows, monitor health of critical automations (SQL)
Provides guidance and support on production work where needed
Provides governance for subscriber permissions, automation/disposition files
Execution of complex marketing automation campaigns in Salesforce Marketing Cloud, using Content Builder, Journey Builder, Automation Studio, Mobile Studio, CloudPages, and beyond. Other Knowledge:-
Deep knowledge and hands-on experience of SFMC from the execution of programs, to systems design, database management, and administration perspectives.
Up to date with the latest trends and best practices in marketing automation
Ability to work closely with the various specialists, especially cross-functional teams and external vendors involved with the development and execution of digital marketing
Platform implementation and onboarding experience
Excellent attention to detail, strong strategic thinking, creative problem solving, and analytical skills.
Defining best practices and educating internal partners on those best practices for the use of the systems.
Strong self-starter who is a team player and can work independently.
Managing operational requests and assisting in the escalated triage of support issues, working with diverse user groups
Tachyon's full-time employees receive complete and competitive benefits. We offer a collaborative work environment, competitive compensation, generous work/life opportunities, and an outstanding benefits package that includes paid time off plus holidays. In addition, all colleagues are eligible for a number of rewards and recognition programs. Encouraging a healthy work/life balance and providing our colleagues great benefits are just part of what makes Tachyon a great place to work. Disclaimer: The above statements are not intended to be a complete statement of job content, rather act as a guide to the essential functions performed by the employee assigned to this classification. Management retains the discretion to add or change the duties of the position at any time.