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Buccini Pollin Group is a regional developer based in Wilmington, DE. We own office and residential buildings throughout the mid-Atlantic. We also have a construction division that has projects all over the country including the Virgin Hotels in Nashville and New Orleans. Our sister company is the PM Hotel Group, a nationwide hotel management company based out of Washington, DC. Creating and operating hospitality locations is in our DNA.
Three years ago, we started our restaurant and entertainment division which includes Makers Alley, The Queen, 2 Starbucks, IM Coffee, Constitution Yards Beer Garden, Wilma’s and more places planned in early 2022. We are growing quickly and need great managers to grow with us and ensure our success. You will start as a general manager, but with our growth and your success this role could expand quickly beyond GM at DeCo.
DeCo Food Hall opened in 2019 and is the first food hall in Delaware. The general manager position is a great opportunity for someone who is results oriented and shares our vision for the potential of this food hall.
P&L management and overseeing cost control, labor management and bottom-line profitability. You will be managing to a budget.
Mastery of Xtrachef invoice and inventory software – cannot stress enough the importance of the financial aspect of this job and working closely with the F&B Director and the accounting team.
Manage and maintain a high standard for bar and support staff.
Monthly or if necessary weekly inventories of all liquor and food.
Maintain the general appearance, cleanliness, and function of the facility.
Work closely with stall operators to remedy any issues they may have.
Minimize product shrinkage.
Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into returning guests.
Cleanliness of restaurant is mentioned twice because it is paramount to this role.
Work to provide an efficient work environment by managing employee concerns, and modifying, creating and/or enforcing procedures and processes in place.
Retain staff by coaching, counseling, and disciplining employees; plan, monitor, and appraise job results and performance. Annual performance reviews of your team required.
Experience in hiring, training, and scheduling.
Be a mentor to all staff.
Restaurant marketing and social media is a big part of this role. You will work closely with BPG marketing team using them for guidance, but not burdening them with your entities marketing.
Event management and planning is vital to your role, as is training supporting management to be equally adept at planning and running events in your absence.
Flexibility - there will be a lot that will be asked of you outside of this list.
Be willing to jump in and help with any of the BPG F&B properties.
ServSafe Certified.
