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High School / GED
The Front Office Assistant II in the physicians offices, also known as the Bayhealth Medical Group (BHMG) interacts between a patient and a doctor.
They provide general information and properly direct patients. They are responsible for maintaining records and proper documentation from the patients and the doctors.
They communicate heavily between a patient and a doctor, over the phone or in person.
Minimum Education and Experience
Education :
High School Diploma, GED, or equivalent certification
Experience :
One-year clerical, office, and customer service experience in a healthcare environment
2+ years clerical, office, and customer service experience in a healthcare environment
Computer / Software Knowledge :
Basic computer literacy.
Microsoft Office / EMR proficient
Licensure / Certification
None.
Administrative Healthcare certification
Must also have :
Excellent customer service skills
Organizational skills
Ability to multi-task in a fast paced environment
Knowledge of medical terminology
Knowledge of medical procedures
Basic computer literacy
