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The Network Administrator supports any endpoint device on the WAN or LAN of supported ITC agencies, while providing excellent documentation and customer service. This is a position that requires the contractor to work on-site 100%. Please note that there is the ability to be hired by the end client after six months of contract work. This position requires detailed-oriented professional with a passion for public service in the Information Technology field. Responsible for a wide range of desktop and network applications, this includes uses, how to maintain and manage them. Responsible for ensuring that the uptime, performance, resources, and security of the computers they manage meet the needs of the end-users. Must be able to provide excellent next-level support for customers (both DTI and other state agencies) and customers in compliance with DTI policy and procedures. Services provided will be primarily rendered through a combination of personal effort, a joint effort with others in the workgroup, and in collaboration with other DTI staff, vendors, and customers. Requires excellent communication and problem-solving skills. The Network Administrator is expected to possess technical proficiency in support, configuration, and reliable operation of Windows OS, MAC OS, and Android, IOS, Linux and at least one other core Technology Domain listed. A qualified candidate must have the aptitude and drive for learning the other Core Technology Domains.
