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Sr System Consultant - ProGeneral InformationRef #:20230035529Travel Amount Required:Up to 25%Job Type:Regular-Full TimeLocation:USA - USA - RemoteCompany OverviewHere at UKG, our purpose is people™. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people – both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for? Learn more at www.ukg.com/careers #WeAreUKGDescription & QualificationsDescriptionPrimary/Essential Duties and Key Responsibilities:Assist customers and project managers with various Pro and Dimensions integration consulting projects ranging from medium to very high complexityManage internal and external customer expectations proactivelyProvide product and subject matter expertise to customers and to team membersServe as subject matter expert in multiple areas, and provide mentoring to team members in those project typesProactively communicate, in both electronic and spoken forms, with customers regarding the progress and deliverables about the projects you leadAbility to start, analyze, track progress, and maintain an assigned project through the completionFocus on identifying product and customer knowledge gapsDesign and deliver written training recommendations or document additional growth opportunities for our customers based on knowledge obtained from the current projectDocument project work and progress in SalesforceCreate and maintain a Statement of Work and/or Scope Document and Project Plan for work engagementsWrite specifications as required and submit to the technical implementation team in a timely mannerProvide accurate and timely information regarding project status and project hours into Salesforce/PSAProduce and/or deliver training in needed areas of the UKGPro solutionAssist with data mapping from source system(s) to UKPro for Dimensions LaunchesProvide input on methodology and process improvements on team callsAbility to work flexible hours based on customer preference and demandQualificationsPreferred Qualifications:3-5 years of experience working with UKGPro in the Activation or Post Live phaseCompleted multiple and complex activations at all phasesExcellent product knowledge of UKGPro and working knowledge of additional UltiPro systems/modulesExcellent coaching and feedback skillsExperience as a mentor or leader in a specific subject areaExcellent communication, presentation and negotiation skillsExcellent problem-solving, decision-making, and relationship building skillsExtremely customer-focused; positive, professional attitudeForesees potential problems and takes corrective action to ensure the achievement of goalsClear and concise in communicating informationActively listens to customer requestsProvides clear direction to the customer and determines if change in approach is neededResults driven orientationSQL knowledge is preferredDimensions Knowledge is a plusPay Transparency for Colorado, New York, Washington and CaliforniaThe pay range for this position in Colorado, New York, Washington and California is $66,800 to $95,950, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation.Information about UKG’s comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/careers.San Francisco Bay Area Pay LawThere is a different range applicable to specific work locations, within the San Francisco Bay area, the base pay range for this role in those locations is USD $76,820 to $110,343 per year.EEO StatementEqual Opportunity EmployerUltimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.View The EEO Know Your Rights poster (https://www.eeoc.gov/sites/default/files/2022-10/EEOCKnowYourRightsscreenreader1020.pdf) and its supplement .View the Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp%20EnglishformattedESQA508c.pdf)UKG participates in E-Verify. View the E-Verify posters here (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) .Disability AccommodationFor individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.
